Katey Blake
Administrative Assistant
Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced office environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Immanuel Lutheran Church
Escanaba, MI
09.2022 - Current
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Coordinated appointments, meetings and conferences.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Responded to customer issues to provide immediate resolution and improve retention.
Cashier
Elmer's County Market
Escanaba, MI
03.2022 - 09.2022
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures and customer services.
Brand Representative
Abercrombie & Fitch
Overland Park, KS
02.2020 - 02.2021
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
Education
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
Manchester, NH05.2024
Some College (No Degree) - General Studies
Johnson County Community College
Overland Park, KSHigh School Diploma -
NorthStar Academy
Southhaven, MS06.2020
Skills
- Communication skills
- Problem resolution
- Organizational skills
- Multitasking
- Teamwork
- Typing Proficiency
- Office Management
- Filing and Data Archiving
- Time Management
- Microsoft
Accomplishments
- Maintained 4.0 GPA since starting college
- Achieved recognition by management for friendly and responsive service.
- Participates in community outreach
Timeline
Administrative Assistant
Immanuel Lutheran Church
09.2022 - Current
Cashier
Elmer's County Market
03.2022 - 09.2022
Brand Representative
Abercrombie & Fitch
02.2020 - 02.2021
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
Some College (No Degree) - General Studies
Johnson County Community College
High School Diploma -
NorthStar Academy
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