Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katey Jeffrey

Youngsville,AL

Summary

Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert. Outside sales specialist with strength in negotiations,

e-commerce and customer service. Excellent interpersonal and time management skills.

Overview

29
29
years of professional experience

Work History

Manager

Deaneaux's
1917 Ridge Road
01.1996 - 10.2010

    I carefully interviewed, selected, trained and supervised a staff of approximately 60. 

  • Investigated and resolved customer inquiries and complaints in an empathetic manner.
  • Promptly responded to inquiries and requests from prospective customers.
  • Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
  • Strong leader of customer support staff.
  • Facilitated inter-departmental communication to effectively provide customer support.
  • Scheduled staff shifts to cover peaks and lulls in customer inquiries.
  • Identified individual development needs with appropriate training.
  • Resolved associate, tool and service delivery issues revealed by statistical reports.
    . I also took care of all accounting and payroll for the buisness

Estimator

Louisiana Glass
10703 Cherry Hill Ave. Baton Rouge, La 70816
02.2011 - 09.2015

    I worked with contractors and engineers hand in hand. I developed concept layout and design of intergrated glass using kawneer.

  • Integrated environment, health and safety regulations into process design and work practices.
  • Consulted with marketing department about product upgrades and failures in service.
  • Communicated with customers to meet design requirements for OEM products.
  • Communicated with suppliers on raw material specifications, dimensions and pre-press approvals.
  • Coordinated technical development, scheduling and problem solving for engineering design and test problems.

sales

Aflac
172 Heritage Pkwy, Broussard, La 70518
11.2015 - Current
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Created sales contacts with on- and off-premise accounts.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
  • Met existing customers to review current services and expand sales opportunities.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

Education

High School Diploma - undefined

Acadiana High School

Skills

  • Persuasive negotiator
  • Sales proposal creation
  • Strategic account development
  • Strong interpersonal skills
  • Positive outlook
  • Energetic and driven
  • People-oriented
  • Flexible
  • Dependable
  • Reliable
  • Excellent communication skills
  • Motivated team player
  • Excellent work ethic

Timeline

sales

Aflac
11.2015 - Current

Estimator

Louisiana Glass
02.2011 - 09.2015

Manager

Deaneaux's
01.1996 - 10.2010

High School Diploma - undefined

Acadiana High School

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