- Enjoy hobbies that combine physical activity with outdoor exploration
- Personal Development and Self-Improvement
- Volunteer Work
- Family
- Travel
Kathaleena DeWitt
Phoenicia,AZ
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for kindness and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success.
Overview
10
10
years of professional experience
Work History
Community Manager
Aperto Property Management
03.2020 - Current
- Continuously assesse community goals and objectives when making data-driven decisions.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Implemented and enforced policies and procedures to maintain property standards.
- Monitored community activities and maintained compliance with relevant laws, regulations and codes.
- Collected, monitored, tracked and maintained careful records of rental payments and payment dates, rent changes, and legal follow-up.
- Produced reports about community activities, used to keep owners, directors and property managers informed.
- Addressed and resolved tenant complaints and inquiries, maintaining the peaceful enjoyment of the community.
- Conducted regular inspections to identify needed improvements and evaluated property conditions and recommended improvements.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Managed communications within the Housing Authorities and vender network, along with the online community environment.
Hospitality-Front Desk & Night Auditor
Choice Hotels
05.2015 - 03.2020
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors and streamline reservations.
- Kept accounts in balance and ran daily reports to verify totals.
- Prepared food and beverages and verified adherence of quality and safety standards.
- Trained new staff members on proper customer service and hospitality policies.
- Collaborated with housekeeping staff to assist completing their tasks efficiently and effectively as needed.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy.
Education
High School Diploma -
Snowflake High School
SnowflakeBachelor of Science - Emergency Management & Homeland Security
Arizona State University
Tempe, AZ01-2026
Associate of Arts -
Northland Pioneer College
Show Low01-2024
Skills
- Situational Responsiveness
- Emotional Intelligence
- Team Coordination
- Leasing Operations
- Adaptability
- Regulatory Compliance
- Interpersonal Communication
- Practical Application
- Risk Assessment
- Conflict Management
- Teamwork
- Optimism
Interests
Timeline
Community Manager
Aperto Property Management
03.2020 - Current
Hospitality-Front Desk & Night Auditor
Choice Hotels
05.2015 - 03.2020
High School Diploma -
Snowflake High School
Bachelor of Science - Emergency Management & Homeland Security
Arizona State University
Associate of Arts -
Northland Pioneer College
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