Summary
Overview
Work History
Education
Skills
Certification
Career Objective - Skills
Contact - Summary
References
Languages
Timeline
Generic

KATHARINA HACKSHAW

Grovetown,GA

Summary

Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

LANE BRYANT
06.2018 - Current
  • Trains team members to successfully strategize to meet operational and sales targets
  • Improve customer service by projecting friendly and knowledgeable attitude
  • Completes store opening and closing procedures.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.

PATIENT CARE TECHNICIAN

SACRED HEART HOSPITAL
08.2023 - 09.2023
  • Monitoring patient health and measuring vital signs
  • Maintaining accurate patient records
  • Assisting the healthcare team with administering treatments
  • Providing emotional support and assisting patients with basic needs such as dietary intake, grooming, and personal hygiene.

FRONT DESK AGENT

IHG ARMY HOTELS
12.2021 - 08.2023
  • Use internal software to process reservations, check ins and checkouts.
  • Issue room keys to guests upon check-in and answer questions regarding proper use
  • Welcome each new arrival pleasantly and confirm reservations and identification
  • performed fast-paced front desk operations and guests' needs at busy facilities.

Education

HIGH SCHOOL DIPLOMA -

FRIEDRICH-EBERT SCHOOL
01.2006

Skills

  • Customer Relations
  • Store Organization
  • Department Oversight
  • Employee Performance Evaluations
  • Google Drive

Certification

  • BLS
  • CPR

Career Objective - Skills

  • Patient Information Collection
  • Nursing Staff Support
  • Patient Care and Monitoring
  • Retail Sales
  • Customer Service
  • Microsoft Word
  • Staff Training

Contact - Summary

Dedicated and knowledgeable individual with vast experience providing exceptional customer service to a wide variety of clients. Proven ability to quickly assess customer needs and provide appropriate solutions. Skilled in resolving customer issues, managing customer relations, and providing detailed product knowledge. Committed to streamlining processes to improve customer service efficiency and satisfaction.

References

References available upon request

Languages

German
Native or Bilingual

Timeline

PATIENT CARE TECHNICIAN

SACRED HEART HOSPITAL
08.2023 - 09.2023

FRONT DESK AGENT

IHG ARMY HOTELS
12.2021 - 08.2023

Assistant Store Manager

LANE BRYANT
06.2018 - Current

HIGH SCHOOL DIPLOMA -

FRIEDRICH-EBERT SCHOOL

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KATHARINA HACKSHAW