Summary
Overview
Work History
Education
Skills
Timeline
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Katharine Barbosa

Boca Raton,FL

Summary

Friendly, reliable, and adaptable professional with strong experience in both bartending and management. Currently working as a bartender, handling busy shifts, crafting quality drinks, and creating a welcoming, upbeat vibe for every guest. Previously worked as the studio manager at a tattoo shop, where I oversaw daily operations — including scheduling appointments, managing artists, ordering supplies, handling payments, and ensuring a clean, professional environment. I also managed the studio’s social media (Instagram and Facebook), helping grow our online presence and attract new clients. I’m confident working with people, quick under pressure, and always focused on delivering excellent service and smooth operations.

Overview

6
6
years of professional experience

Work History

Bartender/ Server

Rockbar
08.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Participated in regular training sessions on mixology techniques, enhancing skills for faster drink preparation times.
  • Collaborated with event planners on special occasions, designing custom cocktail menus tailored to client preferences.

Manager/Marketing and Social Media Coordinator

Delatorre Tattoo Studio
07.2021 - 08.2023
  • Manager of the shop
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved marketing to attract new customers and promote business.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Boosted engagement rates with the creation of compelling and visually appealing content.
  • Optimized posting schedules based on platform-specific analytics to maximize content visibility.
  • Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
  • Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
  • Developed targeted advertising campaigns, driving website traffic and generating leads.

Receptionist

Dr. Sandra Spender
05.2019 - 07.2021
  • Answered incoming calls, and verified insurances.
  • Pre tested patients before seeing the doctor.
  • Organized contacts and prescriptions for the doctor.
  • Made sure everything was ready and organized for the Doctor to able to take in the patient.
  • Greeted visitors and provided them with assistance.
  • Monitored office supplies inventory and placed orders when necessary.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.

Education

Associate of Arts - Business Management And Marketing

Palm Beach State College
Lake Worth, FL
05-2026

Skills

  • Canva
  • Social Media
  • Trilingual : English, Portuguese and Spanish
  • CapCut
  • Customer service
  • Payroll
  • Team player attitude
  • Clear and effective communication
  • Outgoing personality
  • Engaging personality
  • Beverage preparation
  • Drink preparation techniques
  • Inventory
  • Performance improvement
  • Scheduling
  • Documentation And Reporting
  • Strategic Planning
  • Verbal and written communication
  • Multitasking and prioritization
  • Positive and professional
  • Business Administration
  • Tech-Savvy
  • Greeting and Seating Clients
  • Time Management
  • Organization skills
  • Calendar Management
  • Multi-line telephone skills
  • Supply Management
  • Staff Management
  • Service-oriented mindset
  • Marketing
  • Complaint resolution

Timeline

Bartender/ Server

Rockbar
08.2023 - Current

Manager/Marketing and Social Media Coordinator

Delatorre Tattoo Studio
07.2021 - 08.2023

Receptionist

Dr. Sandra Spender
05.2019 - 07.2021

Associate of Arts - Business Management And Marketing

Palm Beach State College

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