Summary
Overview
Work History
Education
Skills
Timeline
Work Availability
Achievementsandinterests
Referrals - References
Achievementsandinterests
Generic

KATHARINE HONICK

Escondido,CA

Summary

Over ten years of success in responsible restaurant management. Proven ability to learn quickly, assess problems, and initiate corrective action. Extensive knowledge and understanding of restaurant operations and the hospitality industry. Comfortable in fast-paced, high-stressed situations requiring attention to detail and follow through. Able to motivate personnel to high performance standards. Reputation for integrity, leadership skills, and being a team player. Dependable, motivated, focussed, and a self starter with a drive to succeed.

Overview

17
17
years of professional experience

Work History

Corporate Branch Manager

KRC Rock Inc.
10.2020 - 05.2023

EXECUTIVE HOSPITALITY MANAGER

BABGBY BEER CO.
10.2017 - 03.2020
  • Responsible for overseeing that all front-of-house operations are in conjunction with the back-of-house in the brewery during opening, mid and closing shifts
  • Key responsibilities include:
  • Managing the guest experience to ensure that it is always up to par
  • Overseeing the quality of service/ supervising the overall bar flow and experience on a shift-by-shift basis
  • Being present on the floor, walking the space, checking in on private and public events
  • Reinforcing right practices and making sure staff has the necessary support to meet their responsibilities
  • Making sure customers are getting good service, through product and event education, staff accessibility and general hospitality
  • Coordinating and executing events, both professional and social, for contracted parties ranging from 50 - 200 customers
  • Promoted a positive work environment fostering teamwork among employees across all departments within the establishment.
  • Increased customer service ratings significantly through personable service.
  • Optimized staffing schedules based on expected occupancy rates, maximizing productivity without compromising on service quality.
  • Reduced costs through effective budget management while maintaining exceptional service levels.
  • Upheld brand reputation through strict adherence to corporate policies and guidelines relating to guest interactions and facility maintenance.
  • Filed incident reports and handled inappropriate behavior to document problems and disturbances.
  • Implemented successful upselling initiatives that contributed to an increase in average spend per customer visit.
  • Negotiated contracts with vendors, securing cost-effective services without compromising quality.
  • Responded to incoming guests, telephone calls, and email inquiries with efficiency and professionalism.

MANAGER/BARTENDER/SERVER

SESSIONS PUBLIC
07.2014 - 09.2017
  • Oversee general restaurant operations, monitor front of house service and staffing requirements to ensure a positive dining experience for every guest
  • Create craft cocktails with focus on taste/presentation, recipe consistency, and technique
  • Serve tables in busy craft beer bar and restaurant where customer service is paramount
  • Personable, engaging and attentive with guests
  • Assist with inventories, ordering, staff training, payroll, end of day reports, cash handling and menu development
  • Increasing bar revenue through the development and marketing of featured cocktails, while consistently creating repeat business by ensuring outstanding guest satisfaction

FOH RESTAURANT MANAGER

ZANZIBAR CAFE
06.2007 - 01.2012
  • Duties included managing a team of nine employees in a fast paced, trendy restaurant while maintaining a friendly environment and an effectively running cafe, often times while serving a section of up to seven tables
  • Credited for successful management practices that led to longer employee retention and an increase in sales
  • In addition to routine managerial duties, was responsible for:
  • Counting the cash drop and overseeing the cashiers drawer
  • Scheduling employees
  • Organizing and leading meetings
  • Training new employees
  • Setting personal sales goals for each employee
  • Maintaining cleanliness and a positive work environment

Purchasing Agent

KRC Rock Inc.
05.2023 - Current

Education

Attended -

SADDLEBACK COMMUNITY COLLEGE
MISSION VIEJO, CA

Cosmetology License -

BELLUS ACADEMY
Poway, CA
01.2014

degree in Automotive Excellence - automotive technique and repair

UNIVERSAL TECHNICAL INSTITUTE
RANCHO CUCAMONGA, CA
08.2001

Graduated -

SAN CLEMENTE HIGH SCHOOL
01.1999

Skills

  • LEAD card
  • Food handlers card
  • Servsafe certified
  • Proficient in Micros
  • Proficient in Aloha
  • Extensive knowledge of craft beers
  • Extensive knowledge of local brewing

Timeline

Purchasing Agent

KRC Rock Inc.
05.2023 - Current

Corporate Branch Manager

KRC Rock Inc.
10.2020 - 05.2023

EXECUTIVE HOSPITALITY MANAGER

BABGBY BEER CO.
10.2017 - 03.2020

MANAGER/BARTENDER/SERVER

SESSIONS PUBLIC
07.2014 - 09.2017

FOH RESTAURANT MANAGER

ZANZIBAR CAFE
06.2007 - 01.2012

Attended -

SADDLEBACK COMMUNITY COLLEGE

Cosmetology License -

BELLUS ACADEMY

degree in Automotive Excellence - automotive technique and repair

UNIVERSAL TECHNICAL INSTITUTE

Graduated -

SAN CLEMENTE HIGH SCHOOL

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Achievementsandinterests

  • Striving to obtain Cicerone Certification
  • Accomplished member of Ciro's Pizzeria and Beer House 'Gauntlet' 55 premium brew challenge.
  • Interested in mixology, infusion and the unlimited combinations of different spirits.
  • Joined the organization 'Team and Training' and organized a fundraiser hosting over fifty people and raised over $1,700 for the Leukemia and Lymphoma Society.
  • Enjoy running; training for marathons; bike riding; going to the beach; socializing with friends and family.
  • Enthusiastic about art, theater, and cooking.

Referrals - References

Available upon request.

Achievementsandinterests

  • Striving to obtain Cicerone Certification
  • Accomplished member of Ciro's Pizzeria and Beer House 'Gauntlet' 55 premium brew challenge.
  • Interested in mixology, infusion and the unlimited combinations of different spirits.
  • Joined the organization 'Team and Training' and organized a fundraiser hosting over fifty people and raised over $1,700 for the Leukemia and Lymphoma Society.
  • Enjoy running; training for marathons; bike riding; going to the beach; socializing with friends and family.
  • Enthusiastic about art, theater, and cooking.

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KATHARINE HONICK