Katharine Korn
Basking Ridge,NJ
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and communication.
Overview
5
5
years of professional experience
Work History
Shift Leader
Bellas Burger Shack
06.2018 - 07.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Dog Sitter
Self Employed
10.2021 - Current
- Followed pet care instructions, dietary needs, and medication regimens.
- Communicated professionally with pet owners via phone, email, and text.
- Acquired clients and maintained relationships with them.
Sales Associate and Receptionist
Club Pilates
07.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise and memberships.
- Engaged with customers to build rapport and loyalty.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained cleanliness and organization of the studio.
Education
Associate of Arts - Communications
Raritan Valley Community College
Somerville, NJ12.2023
High School Diploma -
Ridge High School
Basking Ridge, NJ06.2017
Skills
- Computer Proficiency
- Customer and Client Relations
- Scheduling Appointments
- Front Desk Operations
- Answer Telephone Calls
- Performance Improvement
Timeline
Dog Sitter
Self Employed
10.2021 - Current
Sales Associate and Receptionist
Club Pilates
07.2021 - Current
Shift Leader
Bellas Burger Shack
06.2018 - 07.2021
Associate of Arts - Communications
Raritan Valley Community College
High School Diploma -
Ridge High School
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