Summary
Overview
Work History
Education
Skills
Timeline
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KATHARINE MEHTA

New York,NY

Summary

Driven professional with seven years of experience in team leadership, social media engagement, and donor relations. Adept at driving operational enhancements and elevating customer experiences. Committed to a visionary approach to amplify organizational success and strengthen relationships with diverse clientele and stakeholders.

Overview

4
4
years of professional experience

Work History

Fundraising Operations Assistant

Movember
Santa Monica, USA
08.2024 - 01.2025
  • Managed Movember's communication channels by addressing calls, live chats, and emails.
  • Efficiently processed donations and handled gift matching requests.
  • Supported fundraising initiatives, donor research, outreach campaigns, data organization, and project execution.
  • Assisted with prizing and merchandise logistics, including picking, packing, and shipping.
  • Monitored the Movember.com website and app, identifying and escalating any issues or patterns.
  • Responded to ad-hoc requests from internal teams to support broader organizational needs.

Assistant Manager

Impasta
Santa Monica, USA
02.2022 - 08.2024
  • Managed daily financial transactions, ensuring accurate payment processing, reconciliations, and cash handling to maintain operational efficiency.
  • Oversaw customer orders and payment disputes, resolving issues swiftly to enhance guest satisfaction, and uphold revenue integrity.
  • Oversaw staff training initiatives, promoting excellence in order accuracy and service delivery.
  • Delivered exceptional customer service, addressing inquiries and special requests across phone, email, and in-person interactions.
  • Managed vendor coordination, facilitating accurate inventory control.
  • Utilized POS and CRM systems to track customer preferences and sales data, optimizing business insights and outreach strategies.
  • Executed plans for improving customer loyalty, focusing on strategic promotions and fostering connections.
  • Maintained professionalism and courtesy while performing tasks in high-pressure environments.

Development Intern

The Relational Center
Los Angeles, USA
05.2021 - 01.2022
  • Maintained and enhanced donor databases, safeguarding data precision and confidentiality.
  • Assisted with donation processing and maintained financial records.
  • Analyzed tactics for fostering donor loyalty to strengthen engagement and secure sustained contributions.
  • Organized high-impact fundraising gatherings by managing logistics and donor engagements.
  • Boosted donor involvement by creating personalized recognition strategies.
  • Directed Donor Appreciation Month campaign, enhancing exposure through Instagram and Meta.
  • Expanded organization’s reach through strategic partnerships.
  • Curated detailed insights on partnership opportunities for enhanced organizational growth.

Education

B.A. - Liberal Studies, Specialization in Non-Profit Development

Antioch University
Los Angeles, CA
02.2022

Skills

  • Data entry
  • Microsoft Office Suite
  • Google Suite
  • Adobe Photoshop
  • Fundraising
  • Sales
  • Product knowledge
  • Cross-functional collaboration
  • Digital marketing
  • Campaign management
  • Customer service
  • CRM systems
  • Payment processing
  • Donor stewardship
  • Vendor relations
  • Event coordination

Timeline

Fundraising Operations Assistant

Movember
08.2024 - 01.2025

Assistant Manager

Impasta
02.2022 - 08.2024

Development Intern

The Relational Center
05.2021 - 01.2022

B.A. - Liberal Studies, Specialization in Non-Profit Development

Antioch University

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KATHARINE MEHTA