Katharine Powell
INGLIS
Summary
Versatile and results-driven professional with a proven track record at Carters Curb Appeal LLC, excelling in operations management and client relationship management. Demonstrated success in enhancing financial performance and fostering strong partnerships. Skilled in staff development and leveraging marketing strategies to drive growth. Committed to achieving excellence through innovative solutions and effective communication.
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
8
8
years of professional experience
Work History
Owner Operator
Carters Curb Appeal LLC
02.2021 - 02.2025
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Trained and motivated employees to perform daily business functions.
- Implemented effective financial management practices, improving cash flow and profitability.
- Collaborated with industry partners to expand networking opportunities, fostering mutually beneficial relationships that drove growth for all parties involved.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Medical Office Manager
Mating Medical Clinic
02.2017 - 02.2020
- Oversaw accounting, budgeting, and financial reporting.
- Addressed and remedied all patient or team member issues.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Assisted with regulatory issues such as compliance.
- Developed innovative marketing strategies to attract new patients while maintaining strong relationships with existing clientele.
- Streamlined billing processes for quicker reimbursement, improving cash flow.
- Coordinated regular staff meetings to address challenges, discuss solutions, and share best practices within the team.
Education
BBA -
University of Phoenix
Tempe, AZ 05.2001 -
Associate of Applied Science -
Interstate College
Phoenix, AZ 05.2001 -
Skills
Operations management
Financial reporting
Client relationship management
Staff training and development
Vendor negotiation
Documentation and reporting
Business operations management
Marketing strategy development
Inventory management
Human resource management
Timeline
Owner Operator
Carters Curb Appeal LLC
02.2021 - 02.2025
Medical Office Manager
Mating Medical Clinic
02.2017 - 02.2020
BBA -
University of Phoenix
05.2001 -
Associate of Applied Science -
Interstate College
05.2001 -
Similar Profiles
Graycen AdrianGraycen Adrian
Power Washer at Cypress Curb Appeal LLCPower Washer at Cypress Curb Appeal LLC
Phillip BlairPhillip Blair
Owner/Operator at Blair's Curb Appeal LLCOwner/Operator at Blair's Curb Appeal LLC
Melany BalderasMelany Balderas
Office Administrator at Curb Appeal of Georgia Inc.Office Administrator at Curb Appeal of Georgia Inc.