Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katharine Shupe

Mesa,AZ

Summary

Outgoing and highly-motivated professional, looking to re-enter the workforce after raising children. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Seeking to use my former office experience to support management and staff as an administrative assistant with SRP.

Overview

19
19
years of professional experience

Work History

Stay-at-Home Parent

Self Employed
Mesa, AZ
10.2011 - Current
  • Support multiple competing needs, schedules, and priorities, overseeing the needs and tasks of multiple individuals, to maintain optimal outcomes.
  • Create and coordinate detailed calendars of activities and events, academic deadlines, travel, and appointments and meetings.
  • Manage household expenses by creating and implementing detailed and effective budgets.
  • Navigate complex interpersonal challenges, mediating issues to build vital communication, and conflict resolution skills
  • Build engaged relationships with healthcare professionals, academic administrators, and program leaders to ensure alignment with all needs.

Records Processor

Maricopa County Public Defender's Office
Phoenix, AZ
06.2005 - 10.2011
  • Input data into computer systems to support document and information retrieval.
  • Performed basic administrative duties by answering calls, taking messages, data entry, typing tasks, and locating files upon request.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Maintained and updated schedules of upcoming court cases for the attorneys I served at the time.
  • Collaborated with attorneys to make sure that client deadlines were met.
  • Engaged in conversation with clients to understand needs, resolve issues, and answer questions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Education

Bachelor of Science - Family and Human Development

Arizona State University
Tempe, AZ

Skills

  • Communication
  • Organization
  • Customer Service
  • Time Management
  • Conflict Resolution
  • Calm Under Pressure

Timeline

Stay-at-Home Parent

Self Employed
10.2011 - Current

Records Processor

Maricopa County Public Defender's Office
06.2005 - 10.2011

Bachelor of Science - Family and Human Development

Arizona State University

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Katharine Shupe