Katharine Sitze
Riverton,WY
Summary
Katharine is a versatile, self-motivated professional who brings a strong work ethic, a willingness to learn, and the ability to adapt quickly to new challenges. With experience across a variety of responsibilities, they take pride in approaching every opportunity with initiative, reliability, and a commitment to getting the job done well.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Delivery Driver
DoorDash
Riverton, Wyoming
2024.10 - Current
- Delivered meals and packages to customer-designated drop-off locations on schedule.
- Delivered goods in a timely fashion while following speed limits and traffic laws.
- Provided timely pickup and delivery updates to customers through DoorDash messaging to enhance communication.
- Resolved delivery issues collaboratively with customers, support staff, and merchant teams to ensure customer satisfaction.
- Addressed customer complaints with professional and knowledgeable responses, fostering trust and loyalty.
- Used DoorDash app guidance and GPS directions to navigate delivery routes.
- Operated vehicle cautiously in diverse weather conditions (including rain, snow, sleet, and ice).
- Check vehicle readiness before each shift.
Deliveries Associate
The Home Depot
Elk Grove, CA
2020.07 - 2022.11
- Main role in maintaining Deliveries Department operations. Assisted Hardware, Flooring, Plumbing, Lumber, and Asset Protection departments.
- Loaded delivery trucks with appliances, lumber, and home improvement materials.
- Unloaded morning delivery trucks for store product distribution.
- Unloaded freight with pallet jacks and hand trucks across store delivery areas.
- Picked online customer orders and staged items in designated pickup areas using handheld device.
- Used handheld scanners and delivery systems to navigate routes and track stops.
- Completed heavy lifting tasks daily in fast-paced work setting.
- Inspected trucks and equipment for safe operation at start of each shift.
- Inspected appliances, lumber, and building materials for damage before loading and unloading.
- Secured products to prevent damage during Home Depot deliveries.
- Followed safety policies and procedures while operating commercial vehicle and store equipment.
- Kept accurate logbook of deliveries and pickups.
- Trained new delivery associates on Home Depot loading standards and daily procedures to enhance team performance.
- Facilitated efficient workflow and collaboration among team members to support seamless delivery operations.
- Delivered friendly customer service during deliveries and assisted in-store customers with locating items and addressing project or product questions.
- Handled customer service complaints with professional, knowledgeable responses to support trust and loyalty.
- Reviewed shipping papers to identify load details and hazardous materials.
- Met delivery deadlines and maintained on-time completion of pickup and drop-off tasks.
Delivery Driver
Pizza Hut
Riverton, WY
2024.10 - 2025.05
- Delivered packages and goods to customers in a timely and efficient manner
- Managed delivery routes to enhance efficiency and reduce fuel consumption
- Resolved delivery issues promptly to maintain high customer satisfaction
- Efficiently handled cash transactions for COD (Cash on Delivery) orders
- Maintained accurate records of deliveries, including time of delivery, recipient's name, and any special instructions
- Trained new drivers on company policies and safe driving practices, ensuring compliance and operational consistency
- Worked efficiently under pressure during busy service periods to meet customer demands without compromising quality
- Supported store operations during slow periods by restocking shelves and organizing inventory
- Followed all food safety regulations including temperature monitoring and labeling of prepared foods
- Managed food inventory and ensured proper storage and rotation of ingredients to minimize waste
Asset Protection Associate
Walmart
Riverton, WY
2023.07 - 2023.11
- Monitored building entry and exit, assisting visitors and enhancing security awareness.
- Facilitated interactions to address concerns and strengthen relationships among customers, employees, and law enforcement.
- Coordinated with management, associates, and law enforcement on security concerns and internal investigations.
- Documented shoplifting, accidents, and policy violations in store reports.
- Assisted customers with product information and inquiries.
Landscaper
Chris Peters
Elk Grove, CA
2019.07 - 2020.06
- Ensured timely arrival with all essential equipment
- Performed manual labor in extreme weather conditions, ensuring project continuity
- Maintain appliances and use gas powered tools
- Lift and carry over 50 lbs
- Executed design plans to create outdoor spaces aligned with owner preferences
- Push lawn mower, pull weeds, shape hedges/bushes, move large rocks, dig large holes, sweep, remove/plant trees, branches
- Constructed and installed fencing to define designated areas effectively
Line Cook
Red Robin
Elk Grove, CA
2018.07 - 2019.06
- Arrived punctually at scheduled shift, prepared for daily tasks.
- Organized and categorized food items and kitchen equipment to streamline workflow.
- Restock cold side of the kitchen (refrigerators, drawers, shelves)
- Maintained cleanliness and organization of cooking stations, ensuring timely preparation and service of food orders.
- Follow directions and make quick decisions
- Communicate with coworkers for what needs to be made, who needs help, what food needs to go out - Multitasking, preparing/planning ahead
- Updated knowledge on menu items and preparation techniques to enhance task efficiency.
Crew Member
Desmond Foods LP
Elk Grove, CA
2018.05 - 2018.10
- Greet customers with a smile, create a welcoming environment
- Took orders, prepared food promptly, tracked orders and food preparation, and maintained cleanliness of lobby, stations, kitchen, and bathroom.
- Refreshed stock at employee and customer stations, maintaining adequate supplies for service.
- Cooperated with team members to complete tasks efficiently and support smooth operations.
- Sorted foods, materials, and kitchen equipment to ensure organization and operational efficiency.
Education
Some college - Veterinarian Technology
Penn Foster College
Elk Grove, CA2020-11
High school diploma -
Pleasant Grove High School
Elk Grove, CA2017-05
Skills
- Warehouse experience
- Training & Development
- Basic Math
- Problem solving
- Inventory sorting, storage and supply
- Freight handling
- Load securing
- Safety compliance and protocols
- Customer service
- Team coordination
- Clear communication
- Attention to detail
- Maintenance and repair procedures
- Hardware Tools Operation
- Hardware experience
- Hand and Power Tools Usage
- Safe driving and operating
- Safe equipment use
Certification
Driver's License
Timeline
Delivery Driver
DoorDash
2024.10 - Current
Delivery Driver
Pizza Hut
2024.10 - 2025.05
Asset Protection Associate
Walmart
2023.07 - 2023.11
Deliveries Associate
The Home Depot
2020.07 - 2022.11
Landscaper
Chris Peters
2019.07 - 2020.06
Line Cook
Red Robin
2018.07 - 2019.06
Crew Member
Desmond Foods LP
2018.05 - 2018.10
Some college - Veterinarian Technology
Penn Foster College
High school diploma -
Pleasant Grove High School