Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Professional Growth & Development
Languages
Timeline
Generic

Katheana Castro

Summary

Motivated and knowledgeable FSQA Technician with nearly 5 years at Clemens Food Group and a proven track record of strong work ethic, reliability, and leadership potential. Known for being a fast learner with deep operational knowledge of pork production lines, GMP compliance, and quality assurance. Recently recognized by leadership for initiative, independence, and dedication. Seeking to transition into a supervisory role where I can lead by example, promote team professionalism, and support plant success.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Food Safety & Quality Assurance (FSQA) Technician – Level II

Clemens Food Group
03.2022 - Current
  • Serve as a key resource for operational knowledge across multiple lines and shifts.
  • Demonstrated improved peer professionalism and leadership readiness by maintaining focus, avoiding drama, and setting a positive example.
  • Frequently assist in training new FSQA techs and production employees on GMP expectations and proper procedures.
  • Conduct GMP, pre-operational, and operational audits to ensure food safety compliance.
  • Investigate and document customer complaints, following up with corrective actions.
  • Collaborate with operations management to support production and process improvement.
  • Demonstrated leadership and dependability, exceeding expectations in role performance.
  • Identify and assist in the elimination of product concerns, making decisions and providing guidance.
  • Support initiatives to drive and monitor continuous improvement in food safety and quality.
  • Participate in internal and external audits, including those related to food safety.
  • Testing Food Products: Conduct routine and specialized tests on raw materials, in-process items, and finished products to ensure they meet safety, quality, and regulatory standards. This may include checking for proper texture, color, pH levels, and microbial content.
  • Inspecting Production Areas: Regularly inspect processing and packaging areas to ensure sanitary conditions are maintained. This includes monitoring employee hygiene practices and verifying that equipment is properly cleaned and maintained.
  • Following Regulations: Ensure that all food production activities comply with current food safety laws and guidelines, such as those established by regulatory bodies like the FDA or USDA. This includes implementing Hazard Analysis and Critical Control Points (HACCP) plans when required.

PIT Operator

Clemens Food Group
08.2020 - 03.2022
  • Set up production area to meet daily operational needs.
  • Load and unload trailers and containers, ensuring proper stacking and security.
  • Accurately weigh product combos and maintain a clean, organized workspace.
  • Perform daily inspections on PIT equipment, report any issues, and follow safety procedures to ensure a safe working environment.
  • Assist with other warehouse tasks as needed, such as receiving shipments, packing orders, or maintaining a clean work area.

Forklift & Scale House Operator

Real Alloy
09.2019 - 08.2020
  • Recorded data from incoming truck loads and ensured accurate inventory tracking.
  • Moving, stacking, and retrieving pallets, crates, and other materials within the warehouse or factory.
  • Operated heavy machinery safely and efficiently.
  • Performing basic maintenance tasks on forklifts, such as cleaning, oiling, and reporting any needed repairs.
  • Oversaw metal melting processes per client specifications and quality guidelines.
  • Keeping detailed records of shipments, inventory movements, and other relevant information.
  • Inspecting materials and goods for damage, and reporting any issues to supervisors.
  • Weighing: Operating scales to weigh both inbound and outbound trucks and their loads.

Sanitation Lead

Morao Farms
08.2016 - 09.2019
  • Lead and train sanitation personnel, ensuring they understand and follow safety procedures, cleaning protocols, and company policies.
  • Managed documentation and checklist records; trained new staff.
  • Inventory Management: Oversaw inventory and supply orders.
  • Maintain accurate records of cleaning activities, including sanitation schedules, inspections, and corrective actions.
  • Ensure adherence to safety regulations, GMP (Good Manufacturing Practices), and SQF (Safe Quality Food) policies.
  • Identify and address sanitation issues, ensuring timely resolution and preventing future problems.
  • Working with management to develop and maintain effective cleaning schedules.
  • Assisting in cross-training staff on different cleaning tasks and equipment.
  • Verify that SOPs are being followed.
  • Interprets company policies to team members and enforces safety regulations.
  • Analyzes and resolves work problems or assists team members in solving work problems.
  • Perform inspections on plant equipment, create proper documentation and release the various areas on a timely manner.
  • Assist the Sanitation supervisor with special projects as needed.

Bank Teller

BlueOx Credit Union
05.2015 - 08.2016
  • Handled daily banking transactions, loan applications, and account maintenance.
  • Promoting bank products and services, and referring customers to appropriate branch representatives.
  • Maintained confidentiality and provided excellent customer service.
  • Identifying potential fraudulent activities, following bank policies and procedures, and adhering to banking regulations.
  • Maintaining accurate records of transactions and customer accounts.
  • Issuing money orders, cashier's checks, and other negotiable instruments.
  • Opening new accounts and helping with loan applications.
  • Recording transactions, which involves logging checks and preparing transaction reports.
  • Keeping customers' personal information confidential.
  • Represents the bank and handles daily monetary tasks in an efficient and effective manner.

Crew Trainer

McDonald's
05.2014 - 08.2016
  • Instructing new crew members on various tasks, including food preparation, service procedures, and safety protocols.
  • Providing guidance and assistance to crew members, helping them to improve their skills and address any challenges they face.
  • Assisting customers and ensuring they have a positive experience.
  • Maintaining a clean and organized work environment, both in the kitchen and dining areas.
  • Ensuring adherence to all food safety guidelines and regulations.
  • Monitoring employee performance and providing constructive feedback.
  • Working collaboratively with other crew members and management to ensure smooth operations.
  • Assigned to delegate work to other staff, as well as other tasks.
  • Corrective coaching and overseeing crew members work. Delegating tasks to ensure cleanliness in the restaurant and to make sure that all required preparation is completed to keep service running smoothly.

Job Shadow

Branch County 3-A District Court Clerk
10.2014 - 06.2015
  • Providing information to the public, attorneys, and law enforcement personnel regarding court procedures and cases.
  • They also assist in preparing legal documents, scheduling hearings, and managing case files.
  • Answering questions about court procedures, filing requirements, and case status.
  • Assisted with file preparation and observed court proceedings.
  • Provided translation between English and Spanish during legal sessions.
  • Helping the public complete court forms, applications, and other documents.
  • Organizing and updating case records, ensuring accuracy and completeness.
  • Providing assistance to judges and attorneys during court proceedings.
  • Ability to communicate effectively and professionally with a diverse audience.
  • Ensuring the safety of all parties involved, and assisting with court procedures.

Education

Criminal Justice Certificate -

Kellogg Community College
Coldwater, MI
01.2015

High School Diploma - undefined

Pansophia Academy
Coldwater, MI
01.2015

Skills

  • Team Leadership & Development
  • Food Safety & Quality Assurance (FSQA)
  • Pork Production Flow & Line Knowledge
  • GMP & HACCP Compliance
  • Peer Mentorship & Training
  • Continuous Improvement
  • Conflict Avoidance & Professional Communication
  • Reliability & Strong Work Ethic
  • Power Tools and Equipment
  • Multitasking and organization
  • Works Well Under Pressure
  • Customer service
  • Attention to detail

Certification

Fall Protection, LOTO and Lowboy operator.

Accomplishments

  • Nominated Employee of the Quarter – QA Department
  • Employee of the Month – Real Alloy
  • Valedictorian – Pansophia Academy, Class of 2015
  • Student of the Month – Branch Area Career Center
  • Multiple Academic Achievement Awards

Professional Growth & Development

I have made significant strides in my professional maturity, maintaining a strong focus on personal growth, avoiding workplace conflict, and improving my communication with peers. I am committed to upholding a professional standard and being a leader who earns respect through action and integrity.

Languages

Spanish
Native or Bilingual

Timeline

Food Safety & Quality Assurance (FSQA) Technician – Level II

Clemens Food Group
03.2022 - Current

PIT Operator

Clemens Food Group
08.2020 - 03.2022

Forklift & Scale House Operator

Real Alloy
09.2019 - 08.2020

Sanitation Lead

Morao Farms
08.2016 - 09.2019

Bank Teller

BlueOx Credit Union
05.2015 - 08.2016

Job Shadow

Branch County 3-A District Court Clerk
10.2014 - 06.2015

Crew Trainer

McDonald's
05.2014 - 08.2016

High School Diploma - undefined

Pansophia Academy

Criminal Justice Certificate -

Kellogg Community College

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