Kathelyne Dena
Phoenix,AZ
Summary
Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages tasks with accuracy and great time management abilities. Smoothly monitors security and serves diverse customer needs.
Overview
1
1
year of professional experience
Work History
Customer Service
Exclusivo Reception Hall
Phoenix, AZ
05.2023 - Current
- Attended to customer service issues.
- Emphasized fast, friendly customer service.
- Developed customer service procedures, policies and standards for customer service department.
- Provided quality customer service and represented company.
- Assisted customers and provided excellent customer service.
- Developed and maintained exceptional customer service standards.
- Quickly responded to customer service issues and inquiries.
- Facilitated sales through outstanding customer service and satisfaction.
- Collected trash from floors within hallways, bathrooms and work areas.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Accepted and processed credit and cash payments, making correct change from cash register drawer.
- Verified and recorded cash totals from daily receipts.
- Maintained accurate records of all transactions processed throughout the day.
Education
High School Diploma -
Arcadia High School
Phoenix, AZSkills
- Quality Control
- Customer Service
- Needs Assessment
- Account Management
- Direct Sales
- Time Management
- Product Recommendations
Languages
English
Professional
Spanish
Professional
Timeline
Customer Service
Exclusivo Reception Hall
05.2023 - Current
High School Diploma -
Arcadia High School
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