Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
KATHEREN RODRIGUEZ

KATHEREN RODRIGUEZ

WEST PALM BEACH,United States

Summary

Dynamic and driven professional with a diverse background spanning hospitality, graphic design, and real estate. Offering over 6 years of hands-on experience in bartending and serving within both nightlife & fine dining environments. Co-managed and operated Zen Bar & Grill- WPB and The Art & Design District for the past 2–3 years, developing strong leadership, team coordination, and customer experience skills. Passionate about creativity, continuous learning, and going the extra mile to deliver excellence in every role.

Overview

8
8
years of professional experience

Work History

Real Estate Agent

Tanner Real Estate
Boca Raton, Florida
05.2025 - Current
  • Guided clients through property viewings and negotiations.
  • Provided expert advice on market trends and pricing strategies.
  • Prepared detailed property listings and marketing materials.
  • Managed client relationships to ensure satisfaction and trust.
  • Coordinated open houses and promotional events for properties.
  • Collaborated with mortgage brokers to facilitate financing options.

Operating Partner / Manager

Zen Bar & Grill
West Palm Beach
10.2024 - 07.2025
  • 1. Customer Service: Greet and engage with customers, ensuring they have a positive experience. Handle complaints or concerns and resolve issues promptly.
  • 2. Bartending: Prepare and serve alcoholic and non-alcoholic beverages, create signature cocktails, and maintain a clean, organized bar.
  • 3. Staff Supervision: Oversee bartenders and other bar staff, ensuring they follow company policies and maintain high service standards.
  • 4. Inventory Management: Monitor inventory levels, place orders for stock, and manage the organization and storage of supplies.
  • 5. Cash Handling: Handle cash transactions, process payments, and ensure accurate cash reconciliation at the end of the shift.
  • 6. Training & Development: Train new bartenders and staff on proper drink preparation, customer service, and safety protocols.
  • 7. Event Coordination: Plan and execute special events, promotions, or themed nights to attract customers.
  • 8. Shift Management: Plan and organize staff schedules, manage workflow, and ensure adequate staffing levels during busy hours.
  • 9. Sales & Marketing: Develop strategies to boost sales, including suggesting upselling techniques and creating drink specials.

Manager / Bartender

The Art & Design District - West Palm Beach
West Palm Beach
12.2022 - 09.2024
  • 1. Customer Service: Greet and engage with customers, ensuring they have a positive experience. Handle complaints or concerns and resolve issues promptly.
  • 2. Bartending: Prepare and serve alcoholic and non-alcoholic beverages, create signature cocktails, and maintain a clean, organized bar.
  • 3. Staff Supervision: Oversee bartenders and other bar staff, ensuring that they follow company policies and maintain high service standards.
  • 4. Inventory Management: Monitor inventory levels, place orders for stock, and manage the organization and storage of supplies.
  • 5. Cash Handling: Handle cash transactions, process payments, and ensure accurate cash reconciliation at the end of the shift.
  • 7. Event Coordination: Plan and execute special events, promotions, or themed nights to attract customers.
  • 8. Shift Management: Plan and organize staff schedules, manage workflow, and ensure adequate staffing levels during busy hours.

Bartender

Myers Lounge
West Palm Beach
12.2021 - 12.2023
  • Duties:
  • Prepare and serve cocktails, wine, beer, and other beverages according to standard recipes and guest preferences.
  • Ensure the bar area is stocked and organized, maintaining a clean and tidy workspace.
  • Follow all responsible alcohol service guidelines and ensure guests’ safety.
  • High Paced work environment.

Bartender

Spazio Lounge
West Palm Beach, Florida
10.2021 - 10.2023
  • Crafted cocktails using fresh ingredients and established recipes.
  • Provided excellent customer service in a fast-paced environment.
  • Maintained cleanliness and organization of the bar area and equipment.
  • Handled cash transactions accurately and efficiently during busy shifts.

Server/ Bartender

Lynora's West Palm Beach
West Palm Beach
10.2019 - 10.2021
  • 1. Guest Services
  • Provide prompt, courteous, and professional service to guests.
  • Anticipate guests’ needs and address any requests or concerns promptly.
  • 2. Food and Beverage Knowledge:
  • Develop a thorough understanding of the menu, including food ingredients, preparation methods, and wine pairings.
  • Offer recommendations to guests based on preferences and dietary restrictions.
  • Accurately take and enter food and drink orders into the system.
  • 3. Bartending Duties:
  • Prepare and serve cocktails, wine, beer, and other beverages according to standard recipes and guest preferences.
  • Ensure the bar area is stocked and organized, maintaining a clean and tidy workspace.
  • 4. Order Execution and Delivery:
  • Ensure timely and accurate delivery of food and beverages to tables.
  • Collaborate with kitchen and bar staff to ensure smooth operations and guest satisfaction.
  • 5. Upselling & Sales:
  • Upsell specialty items, premium beverages, and high-margin menu items to enhance guest experience and increase sales.
  • 6. Cleanliness & Organization:
  • Maintain cleanliness in the dining area, bar, and service stations.
  • Set up and break down tables, clean glassware, utensils, etc.
  • 7. Team Collaboration:
  • Work effectively with other servers, bartenders, and kitchen staff to ensure efficient service.

Server

Village Tavern Restaurant
Boynton Beach, Florida
10.2017 - 05.2019
  • Delivered exceptional customer service to enhance dining experiences.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Managed customer orders accurately while maintaining menu knowledge.
  • Handled cash and processed payments efficiently at the end of meals.
  • Set up and maintained dining areas for optimal guest comfort and ambiance.
  • Resolved customer complaints promptly to ensure satisfaction during visits.
  • Supported team members during peak hours by assisting with food service tasks.

Education

Associates Degree -

Valencia College
Orlando
05.2021

Skills

  • Adaptability
  • Sales strategy
  • Communication Skills
  • Ability to Work Under Pressure
  • Customer Service
  • Multitasking
  • Mixology
  • Graphic Design
  • Event coordination
  • Problem solving

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Real Estate Agent

Tanner Real Estate
05.2025 - Current

Operating Partner / Manager

Zen Bar & Grill
10.2024 - 07.2025

Manager / Bartender

The Art & Design District - West Palm Beach
12.2022 - 09.2024

Bartender

Myers Lounge
12.2021 - 12.2023

Bartender

Spazio Lounge
10.2021 - 10.2023

Server/ Bartender

Lynora's West Palm Beach
10.2019 - 10.2021

Server

Village Tavern Restaurant
10.2017 - 05.2019

Associates Degree -

Valencia College

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