KATHERIN AGUDELO CARMONA
Duncan,SC
Summary
Marketing Technologist and Commercial and Marketing Administrator from ESUMER University, Colombia.
I hold great judgement and initiative, commitment and responsibility, with an excellent in service. I have the ability to interact with others through respect and transparency. Professionally trained with strong ethical, moral and religious principles, which allows me to be efficient in the assigned activities relating to marketing processes.
Overview
13
13
years of professional experience
Work History
Secretary
Meineke Car Care
Greenville, SC
08.2021 - Current
- Provided administrative support to the office manager and other staff members.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Greeted visitors and directed to appropriate location or person.
- Ordered office supplies to purchase items and maintain appropriate levels.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Handled incoming calls and directed callers to appropriate department or employee.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Warehouse Manager
Aqua Fragancias
Colombia
01.2017 - 04.2021
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Utilized inventory management software to track stock levels and maintain accurate records.
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
- Monitored staff performance, identified areas for improvement, and provided training as needed.
- Managed overall budgeting for warehouse operations including labor costs and equipment maintenance expenses.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Negotiated contracts with suppliers for material procurement needs.
- Communicated regularly with other departments regarding supply chain activities.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Established and maintained good relations with customers, vendors, and transport companies.
Store Manager
San Basilio's Shoe store
Colombia
03.2014 - 04.2015
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Developed strategies to maximize sales and profitability.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Implemented efficient systems for tracking stock movement.
- Created weekly work schedules for store personnel.
- Monitored employee performance and identified performance gaps for corrective action.
Financial Adviser
COTRAFA
Colombia
12.2011 - 05.2012
- Advice on free credit investment and micro-credits.
- Maintenance of Associates.
Education
Marketing Administrator - Business Administration And Management
ESUMER
COLOMBIA07-2015
Skills
- Letter writing
- Phone reception
- Requisition processing
- Office correspondence
- Reception functions
- Inventory purchasing
- Verbal and written communication
Languages
Spanish
Full Professional
English
Limited
Timeline
Secretary
Meineke Car Care
08.2021 - Current
Warehouse Manager
Aqua Fragancias
01.2017 - 04.2021
Store Manager
San Basilio's Shoe store
03.2014 - 04.2015
Financial Adviser
COTRAFA
12.2011 - 05.2012
Marketing Administrator - Business Administration And Management
ESUMER
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