Katherin Flores
Goldsboro,NC
Summary
Creative thinker with the ability to align the needs of employees with the goals and mission of the organization. Committed to building a productive and engaged workforce. Promote an open door policy with the ability to communicate to all staff.
Overview
2
2
years of professional experience
Work History
Human Resources Administrator
Electrolux Group
09.2024 - Current
- Support my HR Team with
- Equifax I9 Management for our Kinston Factory
- Assisted with the HR metrics for hourly and temps (absenteeism)
- Managed Kronos
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Provided support during organizational restructuring efforts, minimizing disruptions to daily operations while ensuring fair treatment of affected employees.
- Assisted employees in resolving conflicts through mediation services, leading to improved working relationships among team members.
- Completed human resource operational requirements by scheduling and assigning employees.
- Developed and monitored employee recognition programs.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Developed and implemented onboarding and orientation programs for new employees.
Human Resources Assistant
MANN+HUMMEL
01.2024 - 08.2024
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Organized new employee orientation schedules for new hires.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
- Collaborated with department managers on workforce planning strategies to identify staffing needs within their teams accurately.
- Conducted exit interviews, gathering insights to improve retention and employee satisfaction.
- Updated and maintained employee attendance records.
- Checked references for potential candidates.
FRONT OFFICE
GOLDSBORO PEDIATRICS
03.2023 - 09.2023
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Reduced wait times for callers, promptly answering phone lines and directing calls as needed.
- Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
- Maintained a high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
- Offered every visitor professional and prompt service, completing check-ins, verifying paperwork and coordinating smooth hand-offs to nursing staff.
- Scheduled, coordinated and confirmed appointments.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Collected co-payments, processed transactions and updated relevant records.
Education
High School -
SOUTHERN WAYNE HIGH SCHOOL
01.2022
Skills
- Teamwork
- Communication
- HR Operations
- Training and Development
- Equifax(I-9
- Workday
- ADP
- Kronos
- HR policies and procedures
- Customer relations
- Pre-employment screening
- Recruiting
- Employee relations
- Onboarding and orientation
- Background checks
- Data evaluation
- Compensation and benefits
- Payroll administration
- Benefits administration
- Event planning
- Exit interviews
- Workforce planning
- HR policy/procedure development
- Human resources support
- Administrative skills
- Scheduling
- Conflict management
- Human resources administration
- HR policies
- Record preparation
- Monitoring
- Microsoft office
- Outlook
- Word Doc
- Teams
LANGUAGE
English
Spanish
Timeline
Human Resources Administrator
Electrolux Group
09.2024 - Current
Human Resources Assistant
MANN+HUMMEL
01.2024 - 08.2024
FRONT OFFICE
GOLDSBORO PEDIATRICS
03.2023 - 09.2023
High School -
SOUTHERN WAYNE HIGH SCHOOL
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