Katherin Reyes Lucero
Alexandria,VA
Summary
Focused professional, knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with a self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills, with a determined and decisive nature.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Ryder
Savannah, GA
10.2024 - 04.2025
- Enhanced customer satisfaction by addressing inquiries and resolving issues promptly.
- Conducted daily group meetings with customers to set goals, discuss progress, and support operational development.
- Provided exceptional support to clients, fostering long-term relationships built on trust and reliability.
- Collaborated with cross-functional teams (IT, logistics, inventory) to streamline service operations and resolve systemic issues.
- Develop and update databases to manage customer shipments, orders, and inventory.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Clerk at Performance Team - Maerks
Staffing Alternatives
Garden City, GA
07.2024 - 10.2024
- Updating computerized records to ensure the warehouse runs in an orderly fashion.
- Reduced errors in data entry through rigorous attention to detail, and double-checking work.
- Inspects workmanship, quality, and safety of work. Conducts daily meetings for planning and assigning tasks.
- Translate between Spanish and English to maintain fluid communication between the work team and the leaders.
- Trained new clerks on company procedures and software tools, effectively contributing to their integration into the team.
- Maintained a professional atmosphere within the office setting through effective communication skills, and polished presentation abilities.
Material Handler
Lion Brand Yarn
Rincon, GA
09.2023 - 07.2024
- Sorted cargo for accurate shipment to target locations, preventing unnecessary delays, and promoting productivity.
- Managed inventory levels with precision, performing regular audits, and adjusting as necessary.
- Ensured compliance with safety regulations while operating material-handling equipment.
- Inspected the quality of products, taking note of functionality, appearance, and other specifications.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Trained new employees on best practices for material handling, fostering a skilled and knowledgeable team.
Education
Some College (No Degree) - Nanotechnology And Microsystem Engineering
NUST MISiS Russia
Moscow, RussiaRussian Language -
NUST MISiS Russia
Moscow, Russia08-2018
Skills
- Inventory control
- Safety compliance
- Data management
- Bilingual communication
- Microsoft Office Suite
- Quality control
- Teamwork and collaboration
- Warehouse safety
- Shipping and receiving
- Warehouse organization
Languages
Spanish
Native/ Bilingual
English
Professional
Russian
Professional
Timeline
Customer Service Representative
Ryder
10.2024 - 04.2025
Clerk at Performance Team - Maerks
Staffing Alternatives
07.2024 - 10.2024
Material Handler
Lion Brand Yarn
09.2023 - 07.2024
Some College (No Degree) - Nanotechnology And Microsystem Engineering
NUST MISiS Russia
Russian Language -
NUST MISiS Russia
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