To expand knowledge and training within the medical field after becoming a Certified Medical Assistant
Overview
15
15
years of professional experience
Work History
Salesperson/Other
Apricot Lane Boutique
05.2022 - Current
Clothing sales
Styling assistance
Inventory management— updating and processing new inventory, helping order new inventory
Ticket Seller
Alaska Center for the Performing Arts
10.2017 - 07.2019
Ticket sales and exchanges via call center and box office window.
Required to have knowledge of local performances and promoters
Able to work through customer issues in a timely and efficient manner
Hostess
Sullivan's Steakhouse
08.2017 - 03.2018
Use of OpenTable to manage restaurant floor/reservations
Responsible for answering phones, making/confirming reservations, answering patron questions, seating guests and alerting servers to tables, checking coats, maintaining bathroom stock and cleanliness, assisting with in-house guest needs as allowed
Manager
Mokka Café
06.2013 - 06.2016
Prepared basic breakfast, lunch, and prep items, including sauces and garnishes
Specialty coffee training - well-developed palate, free pour latte art, pour over coffees
Coffee and tea knowledge (farm to table, growing, preparation, serving)
Trained new employees according to cafe procedure, supervised and maintained staff work quality/ethic
Customer service- accurately recording POS transactions and orders
Received delivery orders (food/supplies)
Shift Leader
Depot Bookstore and Café
10.2011 - 12.2012
Prepared basic sandwiches, salads, and espresso drinks, restocked bottled drinks/make line
Trained new employees when required
Recorded transactions promptly and accurately on POS system
Balanced/recorded till at end of evening
Education
Certified Medical Assistant - Certified Medical Assistant
Alaska Career College
Anchorage, AK
05-2027
High School Diploma - Violin Performance
Interlochen Arts Academy
01-2010
Skills
Able to think critically and problem solve in a fast-paced environment
Engaging, friendly, patient, personable
Multitasking under pressure (taking/filling multiple orders rapidly, dealing with high volume of patrons)
Team management- task designation for maximum efficiency
POS system familiarity- able to enter data quickly and accurately in multiple POS systems
OpenTable- proficiency with reservations, floor management, etc
References
Ann Marie, Valdez, Owner, (907) 223-6547, Apricot Lane Boutique
John, Fraser, General Manager, (907) 229-9996, Alaska Center for the Performing Arts
Michael and Susan, Iida, Owners, (510) 528-6336, Mokka, home: (510) 528-6336, cell: (510) 292-5022
SITE MANAGER/GENERAL FOREMAN at Beach Construction Pty Ltd (Head Contractor)SITE MANAGER/GENERAL FOREMAN at Beach Construction Pty Ltd (Head Contractor)