Katherina Lehmann

Develops and implements test plans, test cases, and test procedures based on company standards

Researches price discrepancies and interface issues through our Atlas software

Analyzes and identifies potential software issues and eliminates them from our system

Collaborates with team members in developing innovative solutions under time constraints

Facilitated open communication with hotels to retrieve inventory, resulting in updates to the company system

Processed hotel interface rejects through communication with various team members

Demonstrated the ability to manage multiple tasks simultaneously with a high attention to detail

Established the capacity to quickly learn new skills under time constraints, with a positive attitude

Supplied travel agents and customers with vacation packages, through collaboration with staff members

Provided personalized service to clientele through the company software program

Held responsible for answering incoming calls and emails regarding client concerns and questions

Prepared and sorted incoming correspondence and payments through the company mail system

Endorsed the payments of physicians defined by company protocols

Distributed payments to doctors' posting departments

Demonstrated the ability to stay focused in a chaotic environment