Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Katherina LoCoco

Spring Valley,CA

Summary

Results-driven Boutique Manager with extensive experience in retail management and customer service. Proven ability to lead and motivate sales teams, manage inventory, and drive store performance.

Overview

8
8
years of professional experience

Work History

Chanel Boutique Manager

Nordstrom
San Diego, CA
01.2021 - Current
  • Built and managed a high-performing team of associates focused on providing outstanding customer service.
  • Ensure product is displayed to visual standards and set to corporate merchandising direction.
  • Communication with buying office and regional management team on product needs, based on customer feedback and overall product sell-through.
  • Plan, prepared, and executed new collection launch events for top clients.
  • Creating a schedule based on team productivity, merit, ability, and sales trends.
  • Driving sales increases through team development, event planning, and executing corporate direction.
  • Consistently met quarterly sales goals and bonus arrangement sales figures. $18 Million YTD

Jewelry, Accessories & Designer Handbags DM

Nordstrom
San Diego, CA
02.2019 - 01.2021
  • Providing support to team members on product knowledge, selling skills, and interacting with customers to ensure a positive customer experience.
  • Constant communication and partnership with other support and selling managers.
  • Trained Nordstrom Retail Management Intern for the company.
  • 30% increase YTD $12 Million

Jewelry, Accessories & Sunglasses DM

Nordstrom
San Jose, CA
01.2017 - 01.2019
  • Planned and organized vendor visits, product knowledge, sales training, and presentations.
  • Conducting physical inventory to ensure efficiency in department and minimal shrinkage results.
  • Consistently met quarterly sales targets and bonus figures.
  • Managing a team of 15 individuals and 2 Assistant Department Managers, in addition to the #1 Fine Jewelry Sales Associates in the company.

Education

Bachelor of Arts - Business Management And Marketing

Menlo College
Atherton, CA
05-2014

Skills

  • Brand Awareness
  • Business Development
  • Customer Service Management
  • Employee Development
  • Revenue Growth
  • Business Leadership

Accomplishments

  • Manager of the Quarter for Q4 of 2019 for Southern California Region
  • Manager of the Quarter for Q2 and Q3 of 2020 for San Diego Market
  • Manager of the Quarter for Q1 of 2022 for Southern California Region

Timeline

Chanel Boutique Manager

Nordstrom
01.2021 - Current

Jewelry, Accessories & Designer Handbags DM

Nordstrom
02.2019 - 01.2021

Jewelry, Accessories & Sunglasses DM

Nordstrom
01.2017 - 01.2019

Bachelor of Arts - Business Management And Marketing

Menlo College

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Katherina LoCoco