Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Katherina Missbach

San Antonio,TX

Summary

Relentless professional with many years of diverse experience helping minimize risk while growing and meeting customers needs. Dedicated to staying ahead of risks and immediately mitigating to avoid crises. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Operational Risk Analyst

Citibank
San Antonio, TX
12.1999 - Current
  • Documented significant events that could impact operations or pose a threat to organizational objectives.
  • Assisted in the development of policies and procedures for mitigating operational risks.
  • Collaborated with other departments to ensure that all relevant information is considered when assessing operational risks.
  • Communicated effectively with management at all levels regarding identified risks and mitigation strategies.
  • Developed tools and metrics to measure the effectiveness of existing controls against identified risks.
  • Provided training sessions on topics related to operational risk reviews and findings in the organization.
  • Identified, analyzed, and evaluated operational risks across multiple business lines.
  • Performed periodic reviews of existing control systems for accuracy, completeness, and effectiveness.
  • Participated in the review process of new products or services to assess associated operational risks.
  • Performed data analysis using statistical techniques to identify trends in operational risk exposures.
  • Performed in-depth and comprehensive gap analyses to determine root cause of process gaps and regulatory compliance failures.
  • Wrote, maintained, distributed and updated operational risk procedural manuals, job aids and tools.
  • Collaborated with compliance and legal partners for overall updates and verified unified approach to risk management and mitigation.
  • Monitored and credibly challenged first-line business units that conducted potentially risky operations and scrutinized risk decisions made.
  • Collaborated with management duplication efforts and automation to reduce errors in the collections and recovery testing.

Education

Business

Palo Alto College
San Antonio, TX

Skills

  • Data Analytics
  • Risk Mitigation
  • Internal Controls
  • Microsoft Excel
  • Credit and Risk analysis
  • Retail Bank, Collections, and Recovery
  • Analytical Skills
  • Problem-solving abilities
  • Multitasking

Accomplishments

  • 2 Citi Stars
  • Bronze Award
  • Silver Award
  • Citi Gratitudes

Certification

  • CBORC Academy

Timeline

Operational Risk Analyst

Citibank
12.1999 - Current

Business

Palo Alto College
Katherina Missbach