Summary
Overview
Work History
Education
Skills
PROFILE
Timeline
Generic

Katherina Napolitano

Torrance,CA

Summary

Dynamic professional with extensive expertise in office operations and a solid background in real estate banking and mortgage sectors. Proven ability to manage branch operations effectively while leading and developing staff to achieve organizational goals. Committed to leveraging a diverse skill set to drive efficiency and enhance productivity in challenging roles. Authorized to work in the U.S. for any employer, ready to contribute to team success.

Overview

26
26
years of professional experience

Work History

Branch Mortgage Mgr I Senior Loan Processor

C21 El Camino Realty / Camino Mortgage
01.2000 - 01.2010
  • Oversea staff and branch operations, Camino Mortgage accounting, commission checks, paying office bills etc. Communicate with loan agents, lenders and escrow regarding loan transactions quote mortgage rates and train new loan agents on mortgage loans all aspects.
  • Managed a team of mortgage professionals, ensuring high-quality customer service and timely loan closings.
  • Processed various mortgage types, including FHA and conventional loans, while handling refinances.
  • Educated real estate professionals on mortgage processes, enhancing their understanding and collaboration.
  • Oversaw a diverse team of salespeople and support staff, ensuring efficient operations.
  • Reviewed loan packages to ensure compliance with investor guidelines before submission.
  • Scheduled and facilitated appraisals, coordinating with borrowers and appraisers to streamline processes.
  • Managed title orders and conducted thorough reviews to identify and resolve any potential issues.
  • Maintained strong relationships with clients, ensuring exceptional service and support.
  • Maintained daily communication with banks and investors to enhance loan offerings.
  • Developed and maintained a comprehensive knowledge of mortgage products, industry trends, and regulatory changes to provide expert guidance to both clients and colleagues.

Loan Processor

Kathy's Processing
01.1997 - 01.2000
  • Retail loan processing for a Brokers office, interacted closely with loan officers, borrowers, and underwriters in obtaining any items needed for loan file and disbursement of funds.
  • Worked daily with lenders, appraisers, and title companies to ensure timely fulfillment of funding conditions.
  • Prepared comprehensive loan packages for lenders, including required documentation such as Truth-In-Lending and credit reports.
  • Maintained exceptional customer service standards while addressing inquiries from borrowers, lenders, and real estate professionals.

Documentation Drawing / Loan Funding and Closing

Partner's Mortgage
07.1997 - 10.1997
  • Working closely with loan officers, title companies and loan processors. Drawing loan documents, reviewing loan packages to ensure properly signed and all conditions are satisfied and funding loans.
  • Prepared and verified closing documents to ensure accuracy and compliance.
  • Monitored title company compliance with internal policies and resolved post-closing issues.
  • Executed quality control checks on loan documentation for accuracy.
  • Coordinated with title companies to facilitate smooth closing processes.
  • Cleared outstanding conditions from loan files, ensuring timely processing.
  • Verified accuracy and completeness of loan documentation prior to funding approval.
  • Reviewed Title Commitments and HUD-1 forms for compliance.
  • Obtained funding authorization and coordinated with corporate office for wire approvals.
  • Accurately input funding data into the system to facilitate timely loan closings.
  • Successfully funded loans within customer timeframes, enhancing client satisfaction.
  • Prepared comprehensive bank collateral packages and broker checks for efficient processing.

Administrative Assistant / Supervisor of Shipping and Receiving

L. G. Epitaxy Inc
02.1995 - 05.1997
  • Manage Materials, Payment posting, payment research, collections on past due payments. Assisting in accounts payable. Running Shipping and receiving to ensure proper packing of shipments and billing of shipments, also to ensure all items received in good condition and forwarded to the correct department. Responsible for inventory of all materials in stock and issuing material to all departments.

Wholesale Loan Processor / Branch Operations I Staff Supervisor

Norwest Mortgage
05.1992 - 09.1994
  • Responsible for all branch operations, wholesale loan processing, troubleshooting, quoting rates, funding and documentation drawing. Worked closely with loan officers, underwriters, and brokers. Staff supervisor.

Escrow Officer

Elan Financial
06.1991 - 05.1992
  • Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.
  • Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
  • Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
  • Collaborated with real estate agents and lenders to expedite closing times on property sales.
  • Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.

Retail Loan Processor

Elan Financial
06.1991 - 05.1992
  • Retail loan processing interacted closely with loan officers, borrowers, and underwriters in obtaining any items needed for loan file and disbursement of funds.

Line of Credit Collections

Wells Fargo Bank
07.1984 - 08.1989
  • Contact clients on delinquent account.
  • Research payments to resolve collections.
  • Post payments.
  • Review collateral.


Escrow Specialist

Wells Fargo Bank
07.1984 - 08.1989
  • Open escrows, interact with title companies, prepare estimated closing statements, prepare loan documentation, signing off borrowers, prepare closing statements, disburse funds, general ledger balancing.

Education

Business Associate's Degree -

Gavilan College

Business Accounting - undefined

Gavilan College

Underwriting Certificate - undefined

Mortgage Professionals

Skills

  • Windows
  • Data Entry
  • Point
  • Microsoft Office
  • Microsoft Outlook
  • Quicken
  • QuickBooks
  • 10 Key by touch
  • Analysis Skills
  • Management
  • Time management efficiency
  • Risk assessment
  • Goal setting and achievement
  • Networking and relationship building
  • Regulatory compliance
  • Reliability
  • Customer service
  • Attention to detail
  • Excellent communication
  • Organizational skills

PROFILE

27 years in real estate banking and mortgage, escrow documentation drawing, general ledger balancing, loan funding, retail loan processing, wholesale loan processing, line of credit collections, payment posting, payment research, branch operation manager, staff supervisor and mortgage manager.

Timeline

Branch Mortgage Mgr I Senior Loan Processor

C21 El Camino Realty / Camino Mortgage
01.2000 - 01.2010

Documentation Drawing / Loan Funding and Closing

Partner's Mortgage
07.1997 - 10.1997

Loan Processor

Kathy's Processing
01.1997 - 01.2000

Administrative Assistant / Supervisor of Shipping and Receiving

L. G. Epitaxy Inc
02.1995 - 05.1997

Wholesale Loan Processor / Branch Operations I Staff Supervisor

Norwest Mortgage
05.1992 - 09.1994

Escrow Officer

Elan Financial
06.1991 - 05.1992

Retail Loan Processor

Elan Financial
06.1991 - 05.1992

Line of Credit Collections

Wells Fargo Bank
07.1984 - 08.1989

Escrow Specialist

Wells Fargo Bank
07.1984 - 08.1989

Business Accounting - undefined

Gavilan College

Underwriting Certificate - undefined

Mortgage Professionals

Business Associate's Degree -

Gavilan College

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