Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Katherina Quezada Arias

The Bronx,NY

Summary

Retains valid NY driver's license. Trustworthy and dedicated parking attendant with 9 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in answering phone call, solve client problem.

Overview

9
years of professional experience

Work History

JKH Business Corp

Parking Cashier
05.2015 - 07.2023

Job overview

  • Processed credit card and cash payments for parking charges and provided customers with accurate detailed receipts.
  • Maintained efficient entrances and exits to manage traffic flow and reduce back-ups.
  • Resolved customer issues and complaints expeditiously to meet customer service quality standards.
  • Maintained and secured revenue during shift to avoid theft or shortage.

Private Home

Babysitter
01.2014 - 11.2014

Job overview

  • Played games, worked on puzzles, and read books to young children.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.

Education

Lehman College of The City University of New York
The Bronx, NY

Certificate from Medical Insurance Coding And Billing
12.2023

University Overview

Lehman College of The City University of New York
The Bronx, NY

Certificate from Patient Care Coordinator
08.2022

University Overview

Brittany Beauty Academy Bronx
The Bronx, NY

No Degree from Cosmetology
08.2017

University Overview

Fort Lee High School
Fort Lee, NJ

High School Diploma
06.2013

University Overview

Skills

  • Keyboarding Skills
  • Verbal And Written Communication
  • Inbound And Outbound Calling
  • Complaint Resolution
  • Customer Service
  • Crisis Intervention
  • Discharge Planning

Timeline

Parking Cashier
JKH Business Corp
05.2015 - 07.2023
Babysitter
Private Home
01.2014 - 11.2014
Lehman College of The City University of New York
Certificate from Medical Insurance Coding And Billing
Lehman College of The City University of New York
Certificate from Patient Care Coordinator
Brittany Beauty Academy Bronx
No Degree from Cosmetology
Fort Lee High School
High School Diploma
Katherina Quezada Arias