Summary
Work History
Education
Skills
Languages
Timeline
Generic

Katherina Salvatierra

Miami Beach,FL

Summary

Accomplished, self-motivated, enthusiastic and experienced office management professional with years of experience. Highly efficient and diligent professional with excellent skills in delegating responsibilities, appointment setting, filing, record-keeping, supervising and evaluating for effective task completion. Enthusiasm for delivering excellent service to customers and other visitors in the office setting. Commitment to upholding company policies and procedures when working with staff members and motivating team. Talented in dealing with multiple assignments at once and an ability to meet deadlines and complete accurate work at all times. Highly capable oral and written communicator when discussing issues with staff members or delivering correspondence to individuals in writing. Strong organizational skills and excellent attention to detail when dealing with paperwork. Seeking a position in the Management and Receptionist Field within a general business or Clinic, bringing my experience, skills, and attributes to be utilised for fruitful outcomes. Katherina Salvatierra

Work History

Front Desk Receptionist

Abc Wellness Center
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.

Patient Transporter

Mount Sinai Medical Center
  • Performs basic health care services like measuring a patient’s blood pressure and oxygen levels.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs and stretchers.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Analyzed patients' medical conditions to identify proper mode of transport.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Collected laboratory specimens, dropped off at laboratories and picked up test results.

Surgical Coordinator

Professional Plastic Surgery
  • · Coordinates and schedules surgeries, follows-up appointments as designed by physicians.
  • · Interacts with patients, physicians and other staff both within the Clinic and at outside facilities providing accurate, timely and responsive information.
  • · Coordinates processes and routes all paperwork as required to meet physicians and facility requirements.
  • · Ensures efficient telephone communications.
  • · Documents work process as required.
  • · Demonstrates courtesy and helpfulness towards patients and their families.

Office Manager

VRHG
  • Organized and coordinated office administration and procedures, in order to ensure organizational effectiveness, efficiency, and safety
  • Arranged check in/check out times with guest and coordinated transportation while performing duties as guest coordinator
  • Allocated over a $1.5m monthly to the corresponding accounts during working as an accounts receivable
  • Paid out each owner of property the amounts due per the bookings at each house while acting as an account payable
  • Handled all claims throughout the investigation process and solved disputes and chargebacks while working as a problem solver
  • Developed intra-office communication protocols, streamlined administrative procedures, inventory control, office staff supervision, and task delegation.

Education

Associate of Science - Nursing

New Professions Technical Institute
Coral Gables, FL
10.2023

High School Diploma -

Dr. Michael M. Krop Senior High School
Miami, FL
05.2012

Skills

  • Surgery Preparation
  • Customer Satisfaction
  • Nursing Assistance
  • Infection Control Standards
  • Office Management
  • Microsoft Publisher
  • Medical Billing and Collections
  • Medical Records Management

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Office Manager

VRHG

Front Desk Receptionist

Abc Wellness Center

Patient Transporter

Mount Sinai Medical Center

Surgical Coordinator

Professional Plastic Surgery

Associate of Science - Nursing

New Professions Technical Institute

High School Diploma -

Dr. Michael M. Krop Senior High School