Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katherina Visser

Fond du Lac

Summary

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Cashier/Customer Service Cashier

Walamrt
10.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.

Cna

Advocates4U
12.2020 - Current
  • Take care of the elderly in thier own homes.
  • Help them meet their daily needs
  • Built relationships with patients, caregivers, and healthcare professionals in order to help patients achieve their personal care plan goals.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar to stay on top of symptoms and keep [Job title]s informed of changes.
  • Was in charge of monitoring fluid outputs, recording results, and collecting specimens for testing.
  • Reduced the risk of infection for patients and healthcare team members with thorough cleaning and sanitizing of rooms, equipment, and devices.
  • Assisted with daily living activities and coordinated and ensured a safe patient living environment.
  • Assisted patients with bathing, grooming, and other hygiene requirements.
  • Drove patients between rooms, appointments, and testing sites.
  • Assisted patients with their daily needs, such as feeding and bathing.
  • Worked with clients who had respiratory failure, diabetes, Parkinson's disease, and muscular dystrophy, among other diagnoses.
  • Gathered biological specimens for requested tests and prepared them for transport to the lab.

cna

integrity healthcare
10.2018 - 05.2019
  • Keep track of the patient's condition and make note of any significant changes, which should be reported to the doctor and the family.
  • Checking vital signs (documenting changes and alterations)
  • Evaluate the needs of the patients.
  • Effectively assist residents in carrying out daily activities.
  • Communicated with nursing staff and collaborated with them to help patients with activities of daily living.
  • Took care of all of the residents' daily needs.
  • Record vital signs such as temperature, blood pressure, pulse, oxygen, and respiration rate as directed by medical personnel.
  • Interaction with patients on a daily basis
  • Assisted with daily tasks such as cleaning, feeding, and changing while maintaining the dignity and privacy of the client at all times.
  • Drove residents to their appointments.
  • Replenish the personal hygiene and medical supplies in patients' rooms.

Certified Nursing Assistant

sunquest heathcre
04.2015 - 03.2018
  • Increased patient satisfaction by assisting people with personal tasks like dressing and walking.
  • Used mobility devices and stand up machines ,hoyer lifts] equipment to transfer patients from chairs to beds, following all safety procedures to avoid injuries.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar to stay on top of symptoms and keep [Job title]s informed of changes.
  • Followed and enforced safety protocols to protect patients and workers.
  • Kept track of patient responses and updated the computer system.
  • Was in charge of monitoring fluid outputs, recording results, and collecting specimens for testing.
  • Reduced the risk of infection for patients and healthcare team members with thorough cleaning and sanitizing of rooms, equipment, and devices.
  • Assisted patients with bathing, grooming, and other hygiene requirements.
  • Assisted patients with their daily needs, such as feeding and bathing.
  • Worked with clients who had respiratory failure, diabetes, Parkinson's disease, and muscular dystrophy, among other diagnoses.
  • By keeping areas clean, changing linens, and collecting trash, I was able to prepare rooms for patients and prevent infections.
  • Gathered dietary information, assisted with feeding, and monitored intake to help patients achieve nutritional goals and support wellness goals.
  • Promoted good oral and personal hygiene by assisting patients with shaving, bathing, and tooth brushing.
  • Turned and positioned patients to maintain comfort and minimize problems.
  • Responded to patients' physical, emotional, and developmental needs in an appropriate manner.
  • Answered call lights and adjusted bed rails and equipment to ensure patient comfort and safety.
  • Answered call lights and helped patients feel more comfortable and secure by adjusting beds, lights, bed rails, pillows, patient clothing, and bedside tales or equipment.

integrity healthcare
09.2012 - 02.2014
  • Kept track of everything.
  • Offered mental and emotional support to clients in order to keep them happy and healthy.
  • Interacted with patients and families with kindness and a positive, outgoing demeanor, resulting in the development of long-term professional relationships.
  • Organized and administered medications on a regular basis to help alleviate symptoms and improve quality of life.
  • Greeted patients and families with a cheerful, compassionate demeanor, resulting in the formation of long-term professional relationships.
  • Oversaw routine activities such as medication and personal hygiene to ensure safety.
  • Was in charge of daily activities and offered assistance when necessary.
  • Followed nutritional plans, which included purchasing ingredients from local stores to prepare optimal meals.
  • Dressed, groomed, and fed patients with limited physical abilities to efficiently handle basic needs.
  • Administered all necessary medications as directed by the care plan.
  • Ran errands for clients and transported them to appointments to maintain wellness and support daily living needs.
  • Kept the patient area clean, safe, and well-organized.

Certified Nursing Assistant

infinia@camp verde
02.2005 - 01.2011
  • Increased patient satisfaction by assisting people with personal tasks like dressing and walking.
  • Built relationships with patients, caregivers, and healthcare professionals in order to help patients achieve their personal care plan goals.
  • Used mobility devices and Hoyer lifts,stand up lifts equipment to transfer patients from chairs to beds, following all safety procedures to avoid injuries.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar to stay on top of symptoms and keep nurses informed of changes.
  • Followed and enforced safety protocols to protect patients and workers.
  • Kept track of patient responses and updated the computer system.
  • Was in charge of monitoring fluid outputs, recording results, and collecting specimens for testing.
  • Reduced the risk of infection for patients and healthcare team members with thorough cleaning and sanitizing of rooms, equipment, and devices.
  • Assisted with daily living activities and coordinated and ensured a safe patient living environment.
  • Assisted patients with bathing, grooming, and other hygiene requirements.
  • Worked with clients who had respiratory failure, diabetes, Parkinson's disease, and muscular dystrophy, among other diagnoses.
  • Was in charge of overseeing and maintaining the patient rooms, group living areas, and nurse stations.
  • By keeping areas clean, changing linens, and collecting trash, I was able to prepare rooms for patients and prevent infections.
  • Promoted good oral and personal hygiene by assisting patients with shaving, bathing, and tooth brushing.
  • Turned and positioned patients to maintain comfort and minimize problems.
  • Disinfected the equipment with appropriate cleaning products to reduce the risk of infection after each patient transport.
  • Answered call lights and adjusted bed rails and equipment to ensure patient comfort and safety.
  • Answered call lights and helped patients feel more comfortable and secure by adjusting beds, lights, bed rails, pillows, patient clothing, and bedside tales or equipment.
  • Offered immediate assistance to assess needs and provide care in both emergency and routine paging situations.
  • Cared for an average of15 patients per providing high-quality, efficient support to meet all needs in a nursing home facility.
  • Offered patients and their families emotional support.
  • Conducted patient assessments, documented vital signs, and alerted supervisors to any changes.
  • Followed all specific guidelines and provided hands-on nursing care to patients under the supervision of a registered nurse.

Education

High School -

camp verde high
01.1998

Skills

  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Customer service excellence
  • Money handling
  • Cash register operation
  • Written and verbal communication
  • Payment processing
  • Product restocking
  • Product knowledge
  • Refunds and exchanges
  • Merchandise restocking
  • Staff training
  • Refund handling
  • ID verification
  • Order packaging
  • Retail merchandising
  • Returns processing
  • Point of sale operation
  • Customer service

Certification

  • Licensed LNA nursing assistant - 2005-current

name VISSER KATHERINA ELLEN

license LNA

license number 1000006040 active 622 of 2005

current 0228 of 2026

compact status N/A

dispiscipline: none

license is through arizona state board of nursing

Timeline

Cashier/Customer Service Cashier

Walamrt
10.2024 - Current

Cna

Advocates4U
12.2020 - Current

cna

integrity healthcare
10.2018 - 05.2019

Certified Nursing Assistant

sunquest heathcre
04.2015 - 03.2018

integrity healthcare
09.2012 - 02.2014

Certified Nursing Assistant

infinia@camp verde
02.2005 - 01.2011

High School -

camp verde high

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Katherina Visser