Katherine A Demers

• Trained staff on safety protocols related to hazardous materials and emergency response procedures.
• Implemented process improvements that reduced errors in dangerous goods documentation handling.
• Performed risk evaluations on shipping routes to guarantee safe transport of hazardous materials.
• Played a key role in incident investigation teams, analyzing root causes of accidents involving dangerous goods and implementing corrective actions to prevent future occurrences.

• Operated conveyor systems to efficiently sort packages for delivery routes.
• Loaded and unloaded freight trucks, ensuring accurate package handling and organization.
• Maintained safe work environment by adhering to safety protocols and procedures.
• Assisted in inventory management by tracking package counts and locations.
• Collaborated with team members to improve workflow efficiency during peak hours.
• Conducted routine equipment checks to ensure optimal performance of sorting machinery.
• Followed safety regulations to maintain safe work environment.
• Improved package handling efficiency by implementing proper sorting and organizing techniques.
• Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
• Used hand-held scanners and physical logs to accurately track item movements.
• Proved successful working within tight deadlines and a fast-paced environment.
• Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
• Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
• Contributed to increased productivity by working effectively in high-pressure situations.
• Followed verbal and written instructions to properly move and ship products.
• Collaborated with other package handlers to provide prompt and accurate delivery of orders.
• Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
• Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
• Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
• Communicated with supervisors about delays or other issues with shipments.
• Supported team morale by fostering positive communication and collaboration among coworkers.
• Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
• Reduced package mishandling incidents, carefully adhering to handling protocols and training new hires on best practices.
• Increased team morale with consistent encouragement and recognition for meeting daily targets.
• Contributed to reduction in workplace injuries, following strict adherence to lifting techniques and safety gear usage.
• Improved package tracking accuracy, diligently updating database with scan information and handling exceptions.
• Boosted processing speed for outbound shipments, meticulously planning parcel arrangement in delivery vehicles.
• Enhanced operational resilience by cross-training in multiple roles, providing flexibility in workforce allocation.
• Supported peak season demands by volunteering for extra shifts, ensuring no delays in package processing.
• Facilitated team-oriented environment, sharing handling techniques that minimized effort and reduced injury risk.
• Maintained clean, orderly work environment free of hazards.
• Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
• Successfully navigated large shipments of materials through tight spaces and busy facilities.
• Operated equipment while observing standard safety procedures.
• Verified documentation and condition of freight to assure quality standards were achieved.
• Streamlined material delivery processes which increased efficiency and reduced downtime.

Cleaned for almost 10years at TSA. Department of Homeland Security. Had government clearance to access and maintain cleanliness of building.

I was editing Secret Shopper reports before they went to the client.

After giving shoppers the required scenario, they would perform a secret shop and forward the results to me. I would then confirm proper scenarios were followed, required specifications were completed and that their reports were filled out properly with proper spelling and punctuation.