Summary
Work History
Education
Skills
Interests
Timeline
Generic
Katherine Albee

Katherine Albee

Normal,IL

Summary

Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations, and customer loyalty.

Work History

Cashier

Village Market
Elk Rapids, MI
03.2013 - 02.2025
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Built relationships with customers to encourage repeat business.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Processed refunds and exchanges in accordance with company policy.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Used POS system to enter orders, process payments and issue receipts.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Receptionist

Census Bureau
Lakewood , Co
03.1998 - 03.2000
  • Confirmed appointments, communicated with clients, and updated client records.
  • Corresponded with clients through email, telephone, or postal mail.
  • Resolved customer problems and complaints.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Customer Service Representative

Noridian Medicare
Golden , CO
06.2000 - 03.2005
  • Responded to customer requests for products, services, and company information.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Teacher, Grade 1

Silver State Schools
08.1977 - 05.1978
  • Provided warm, supportive environment for developing academic, social, and emotional growth.
  • Established open communication and positive relationships with students, parents, peers, and administrative staff.
  • Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.
  • Met with parents to review Individualized Education Plans for at-risk students.

Education

Hyles-Anderson College
Crown Point IN
05.1978

Skills

Good customer service skills, product knowledge with accurate service

Interests

Took a home decorating and crafts class in college

Timeline

Cashier

Village Market
03.2013 - 02.2025

Customer Service Representative

Noridian Medicare
06.2000 - 03.2005

Receptionist

Census Bureau
03.1998 - 03.2000

Teacher, Grade 1

Silver State Schools
08.1977 - 05.1978

Hyles-Anderson College
Katherine Albee