Katherine Allred
Tolleson,AZ
Summary
Dynamic and compassionate professional with a diverse background in healthcare and education, notably at The Insomnia and Sleep Institute of Arizona. Excelled in patient care by leveraging HIPAA compliance and clinical documentation skills. Demonstrated exceptional customer service, fostering trust and improving patient satisfaction. Achieved notable efficiency in patient scheduling, enhancing clinic operations.
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
24
24
years of professional experience
Work History
Medical Assistant
The Insomnia and Sleep Institute of Arizona
06.2022 - Current
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Oriented and trained new staff on proper procedures and policies.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Taught patients about medications, procedures, and care plan instructions.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Empowered patients through education on self-management techniques for chronic conditions.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
Preschool Teacher
Sunrise Preschools
09.2021 - 06.2022
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Established positive communication with parents in daily conversation and formal conferences.
- Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.
- Improved student behavior by implementing effective classroom management strategies and establishing clear expectations for conduct.
- Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
- Implemented differentiated instruction techniques to accommodate diverse learning needs within the classroom setting without sacrificing overall quality of education provided to all students.
- Maintained accurate records of each child''s progress throughout the year using various documentation methods such as portfolios or tracking sheets.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Increased parent involvement by effectively communicating with families about upcoming events, volunteer opportunities, and student progress reports.
- Allowed for ample outdoor discovery time in schedule each day.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Implemented age-appropriate curricula to meet needs of young learners.
- Organized and supervised large and small group activities.
- Helped new preschool children get used to classes by giving one-on-one support.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Developed innovative activities to engage young children in learning process.
- Modeled positive behavior and communication skills for students.
- Monitored classroom to verify safe and secure environment.
- Created safe and nurturing learning environment for preschoolers.
- Established positive relationships with students and families.
- Supported students in developing self-esteem and self-confidence.
- Applied play-based strategies to provide diverse approaches to learning.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Organized special events like field trips, holiday celebrations, or guest speakers to enhance the educational experience for students while building a sense of community within the classroom.
- Incorporated music, art and literature into curriculum.
Paraprofessional
Granite School District
09.2016 - 08.2021
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
- Facilitated communication between general education and special education staff, promoting effective collaboration on behalf of students'' best interests.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Helped teacher prepare instructional material and displays.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Reported on student progress, behavior, and social skills to parents.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Tailored lesson plans for students with emotional and cognitive disabilities.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Ensured compliance with state regulations by maintaining thorough documentation of services provided to students with disabilities.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Supported school initiatives by participating in professional development opportunities and collaborating with colleagues on best practices for student growth and achievement.
- Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
- Assisted in the administration of standardized testing, ensuring accurate assessment of student performance levels.
- Strengthened student literacy skills through targeted reading intervention programs tailored to individual needs.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Graded and provided feedback on assignments.
- Enforced rules and instructions to maintain discipline.
- Took part in professional development workshops to boost skills.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Helped teachers manage bus loading and unloading.
- Developed and delivered presentations on course topics.
- Developed and implemented strategies to improve student engagement.
- Collaborated with instructors to develop engaging lesson plans.
- Cleaned, organized and restocked classrooms for upcoming classes.
The Dirt Busters
Karen Waudby
01.2001 - 02.2004
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Assisted with inventory management, tracking supplies usage, and reordering when necessary to prevent shortages.
- Removed rubbish from trash receptacles, disposing of waste in specified areas to eliminate risk of pests.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Maintained floor cleaning and waxing equipment.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Used time management and efficient cleaning methods to meet deadlines.
- Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Enhanced cleanliness standards by consistently maintaining a well-organized and sanitized work environment.
- Visually inspected area for overlooked aspects.
- Ensured positive client experiences by delivering timely, high-quality cleaning services tailored to their needs.
- Met established regulatory and organizational guidelines mandating cleanliness.
- Performed deep-cleaning tasks on carpets, upholstery, and hard floors using specialized equipment and techniques for optimal results.
- Organized and used industrial cleaning products following strict safety procedures.
Education
Medical Assistant Certificate - Medical Assistant
UEI College
Mesa, AZ06-2022
High School Diploma -
Granite Highschool
Salt Lake City, UT06-2007
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Clinical documentation
- Reliable team player
- Electronic medical records
- Compassionate
- Professionalism and ethics
- Maintaining confidentiality
- Compassionate caregiver
- Medical office administration
- Adaptable
- Trustworthy companion
- Prioritizing stat orders
- Conflict resolution
Timeline
Medical Assistant
The Insomnia and Sleep Institute of Arizona
06.2022 - Current
Preschool Teacher
Sunrise Preschools
09.2021 - 06.2022
Paraprofessional
Granite School District
09.2016 - 08.2021
The Dirt Busters
Karen Waudby
01.2001 - 02.2004
Medical Assistant Certificate - Medical Assistant
UEI College
High School Diploma -
Granite Highschool
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