Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Katherine Almeida

East Providence

Summary

Dynamic professional with extensive experience in customer service and housekeeping at Care New England. Demonstrated ability to enhance guest satisfaction through effective communication and teamwork. Proficient in time management and maintaining high cleanliness standards, creating a welcoming environment. Led multiple construction projects, including sheds and playhouses, showcasing strong project management skills.

Overview

3
3
years of professional experience

Work History

Housekeeping Aide

Care New England
Providence
03.2025 - Current
  • Maintained the cleanliness of patient rooms and common areas daily.
  • Followed safety protocols for handling cleaning chemicals and equipment.
  • Communicated with guests to address their housekeeping needs courteously.

Housekeeping Aide

Brown Health University
Providence
01.2024 - 02.2025
  • Collaborated with team members to ensure efficient cleaning schedules.
  • Restocked supplies in restrooms and guest facilities regularly.
  • Removed trash from all guest rooms on a daily basis.
  • Assisted guests with any special requests related to housekeeping services.

Dunkin Employee

Dunkin' Donuts
East Providence
03.2023 - 01.2024
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education

Construction Management

Roger Williams University
Bristol, RI
06-2029

High School Diploma -

East Providence Highschool CTE
East Providence
06-2025

Skills

  • Customer service
  • Time management
  • Communication skills
  • Housekeeping
  • Team collaboration
  • Carpentry projects
  • Attention to detail
  • Carpentry experience
  • OSHA 10 certified

Accomplishments

  • Maintained High Honors during high school
  • Captain of the Varsity soccer team
  • Outstanding Student award for construction technology

Timeline

Housekeeping Aide

Care New England
03.2025 - Current

Housekeeping Aide

Brown Health University
01.2024 - 02.2025

Dunkin Employee

Dunkin' Donuts
03.2023 - 01.2024

Construction Management

Roger Williams University

High School Diploma -

East Providence Highschool CTE