A highly organized professional who seeks to grow with a strong company to better enhance my personal and professional relationships, along with my career. Experienced in utilizing electronic medical record systems to maintain patient profiles and billing information,backed by solid data entry skills and HIPAA compliance.. Dedicated to improving satisfaction and providing an excellent healthcare experience.
• Reviewed all relevant documentation prior to the appointment to ensure accuracy of patient data.
• Provided excellent customer service by responding to patient inquiries in actively manner.
• Utilized strong organizational skills to manage multiple tasks simultaneously while maintaining focus on detail.
• Assisted patients with scheduling appointments, verifying insurance coverage and completing paperwork.
• Performed administrative duties such as filing (scan) documents or entering data into electronic health records systems.
• Ensured compliance with HIPAA regulations related to the protection of confidential patient information.
• Provide information about services offered Document and update patient information.
• Answer calls and respond to all requests and/or concerns of the patients related to any services provided at the clinic.
• Respond to customer inquiries via phone, email, and chat, providing accurate information and solutions in a timely manner.
• Accurately input and update patient information and interactions in the clinic`s database.
References available upon request
Perfect Attendance Good Conduct Leadership and Service Awards Volunteered for many events Part of the Sociedad Latina Dance Club helped my school with Open house Events