Katherine Alvarez
Moreno Valley
Summary
Motivated general service attendant with expertise in customer service and team collaboration. Experienced in supervising operations and training staff, committed to fostering a reliable and efficient service environment.
Overview
4
4
years of professional experience
Work History
General Service Attendant/Lead Barista
Provider Contract Food Service
Riverside, CA
02.2025 - 04.2026
- Delivered high-quality customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization in dining areas, ensuring compliance with health standards.
- Assisted in food preparation and presentation, enhancing overall guest dining experience.
- Operated kitchen equipment safely and efficiently, adhering to safety protocols.
- Collaborated with team members to streamline service delivery during peak hours.
- Monitored inventory levels, reporting shortages to management for timely replenishment.
- Trained new staff on operational procedures and best practices to ensure consistency.
- Supervised daily operations, ensuring adherence to company policies and procedures.
Sales Associate
Vans
Riverside, CA
11.2024 - 04.2026
- Provided exceptional customer service, enhancing shopping experience and fostering brand loyalty.
- Assisted in inventory management, ensuring accurate stock levels and organized merchandise displays.
- Collaborated with team members to achieve sales targets through effective communication and teamwork.
- Educated customers on product features, benefits, and proper usage to drive informed purchasing decisions.
- Implemented visual merchandising strategies, enhancing store aesthetics and promoting featured products effectively.
- Handled cash register operations efficiently, maintaining accuracy during transactions and reconciliations.
- Participated in promotional events, increasing store visibility and customer foot traffic through active engagement.
Team Member/Crew Trainer
Chick-fil-A
Perris, CA
11.2021 - 10.2024
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Collaborated with team to maintain cleanliness and organization of dining area, enhancing guest experience.
- Assisted in training new team members on operational procedures and company standards for efficiency.
- Managed inventory levels, restocking supplies promptly to minimize disruptions during peak hours.
- Mentored junior staff, fostering teamwork and promoting a positive workplace culture within the team.
Education
High School Diploma -
Alta Vista Innovation High
Riverside, CASkills
- Strong work ethic
- Team player attitude
- Reliability and punctuality
- Cash handling expertise
- Foreign language proficiency
- Punctual and reliable
- Teamwork and collaboration
- Customer service and assistance
- Friendly and outgoing
- Effective communication
- Flexible schedule
Languages
Spanish
Native or Bilingual
Timeline
General Service Attendant/Lead Barista
Provider Contract Food Service
02.2025 - 04.2026
Sales Associate
Vans
11.2024 - 04.2026
Team Member/Crew Trainer
Chick-fil-A
11.2021 - 10.2024
High School Diploma -
Alta Vista Innovation High