Summary
Overview
Work History
Education
Skills
Languages
Relocation
Timeline
Generic

Katherine Arteaga

Santa Maria,CA

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

3
3
years of professional experience

Work History

Receptionist/Dental Assistant

Brite Smile
10.2021 - Current
  • Adhere to enhanced infection control protocols and PPE requirements to reduce transmission of COVID-19
  • Process dental instruments and patient care items through sterilization process safely and efficiently
  • Maintain sterilization equipment, following manufacture maintenance guidelines and intervals
  • Turn over oratories, transporting dirty instruments to the sterilization area for processing
  • Confirmed appointments, communicated with clients, and updated client records.
  • Set up treatment rooms for the next patient procedure
  • Dual translation, Spanish and English
  • Explained procedures and aftercare to Spanish patients
  • Take patient's blood pressure when necessary
  • Help dental assistants, doctors, and front desk staff, when necessary
  • Greeting and welcoming patients to the practice
  • Scheduling, rescheduling, or canceling appointments as needed
  • Assisting patients to fill out information forms
  • Preparing patients' charts and daily schedules for the dental staff
  • Updating patient records and documenting recent treatments and procedures
  • Scheduling follow-up appointments and providing telephonic reminders
  • Communicating with medical insurance providers to determine if patients are required to make copayments
  • Verifying methods of payment and collecting payments as needed
  • Performing general office duties, such as answering telephones, photocopying, filing, and faxing
  • Keep detailed and accurate records of visitor requests and of calls received
  • Receive deliveries; sort and distribute incoming mail
  • Take inventory of supplies and restock as needed
  • Maintain the general office filing system.

Hostess/Server

Luminarias Restaurant
09.2021 - Current
  • Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
  • Communicate order details to the Kitchen Staff
  • Serve food and drink orders
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Arrange table settings and maintain a tidy dining area
  • Deliver checks and collect bill payments
  • Carry dirty plates, glasses, and silverware to the kitchen for cleaning
  • Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
  • Follow all relevant health department regulations.

Special Education Paraprofessional

California Psychare
04.2021 - 12.2021
  • Have been certified in ABA training
  • Certified in CPI
  • Trained to de-escalate situations
  • Explained and translated information to parents
  • Worked with kids from different backgrounds and needs
  • Basic concepts of child development and behavior
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Assists severely disabled students with personal hygiene and grooming functions such as toileting, feeding, tube feeding, and suctioning in a proper manner
  • Speak, read, and write in another language other than English
  • Collect data from internal and external sources
  • Compile data into a digestible planogram
  • Present your findings to management organized.

Ice Cream Server/Cashier

La Tradicional Ice Cream Shop
06.2020 - 04.2021


  • Greeted residents, guests, fellow employees, and vendors in a friendly and courteous manner
  • Stocked supplies and equipment in appropriate areas
  • Listened to and resolved customer complaints regarding service, product, and personnel
  • Relocation twice a week
  • Worked enthusiastically with a wide demographic of guests, including youth, families, and adults
  • Manage cash register-Delivering great customer service and answering any questions concerning customers as well-Cleaning/Prepping stations
  • Provided quick, effective customer service with an outgoing personality and enthusiastic spirit
  • Stocked customer service stations with paper products or beverage preparation items as required
  • Greeted customers and provided excellent customer service during high-volume, fast-paced operations
  • Interacted with customers with a positive attitude and professional demeanor at all times; including and especially during stressful times
  • Observed health code regulations and internal policies for cleaning and sanitizing.

Education

Associate of Science - Nursing

Allan Hancock College
Santa Maria, CA

Skills

  • Customer Services
  • Food Preparation
  • Host/Hostess
  • Customer service (7 years)
  • Cashiering
  • Experience with children
  • Special education
  • Healthcare (3 years)
  • Bilingual (10 years)
  • Childcare

Languages

Spanish
English

Relocation

  • Pismo Beach, CA
  • Orcutt, CA
  • Arroyo Grande, CA

Timeline

Receptionist/Dental Assistant

Brite Smile
10.2021 - Current

Hostess/Server

Luminarias Restaurant
09.2021 - Current

Special Education Paraprofessional

California Psychare
04.2021 - 12.2021

Ice Cream Server/Cashier

La Tradicional Ice Cream Shop
06.2020 - 04.2021

Associate of Science - Nursing

Allan Hancock College

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