Operations professional with hands-on experience in coordinating and optimizing workflows. Strong focus on team collaboration and ensuring smooth operations. Skilled in logistics, project management, and problem-solving. Reliable and adaptable, ready to meet changing demands and deliver consistent results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
OPERATIONS COORDINATOR
EnviroWaste
02.2023 - Current
Track purchase orders and Proposals for new clients
Create invoices for client services Imputing employees labor hours and PTO
Creating master sheets on excel to track services provided to clients Identifying and resolving any problems in the production process
Managing office supplies and the maintenance of office equipment Coordinating the proper allocation of human resources
Assisted in training new dispatch staff on procedures, tools, and effective communication techniques.
Directed dispatching, routing, and tracking of 6-8 fleet vehicles.
Arrange and assist with the onboarding of new employees.
Managing budgets and preparing financial reports for senior management. Maintain internal communications, informing staff and management on internal events and activities
Assist in recruiting, interviewing, and hiring new employees
Coordinated daily dispatch operations, optimizing route assignments for efficiency and timely delivery.
REGISTERED BEHAVIOR TECHNICIAN
Positive Behavior Support
09.2019 - 01.2023
Collects acquisition data and behavior reduction data daily
Input daily data into an online data collection platform
Debriefs caregiver(s) on session and follow through with any parent training procedures (appropriate totheir position)
Collaboration with supervisors, caregivers and teachers in the client’s environment to provide the best delivery of care
Performed crisis interventions to help ensure safety of patients and others.
Followed treatment plan goals and interventions by utilizing sound judgment and seeking out appropriate consultation.
ADMINISTRATIVE ASSISTANT
Faison Group
01.2018 - 07.2019
Maintained calendars and schedules to set appointments for management team.
Resolved issues, escalating major conflicts and concerns to appropriate personnel.
Screened incoming telephone calls, routing to appropriate personnel.
Maintained files and filing, keeping sensitive information confidential.
Presented supplemental insurance information to business owners, employees, and individuals.
Performed administrative tasks, such as maintaining records and handling policy renewals.