Katherine A. Williams
Summary
.
Sales expert prepared for leadership roles. Proven ability to drive revenue growth and enhance client relationships. Strong focus on team collaboration and achieving results. Known for adaptability, strategic planning, and effective communication. Skilled in market analysis, lead generation, and negotiation.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Manager
Fernwood Property Management
05.2023 - 10.2024
Leasing Director
Draper and Kramer, Inc
12.2021 - 05.2023
Senior Sales Leasing Professional
Village Green Management
04.2019 - 12.2021
Asst. Leasing Director
Draper and Kramer, Inc.
11.2011 - 03.2019
- Mentored, trained and supervised leasing personnel's in accordance with company policies and procedures.
- Contracted with tenants by negotiating leases and collecting administrative fees.
- Accomplished financial objectives by collecting rents and invoicing.
- Maintained property by investigating and resolving tenant complaints
- Assisted General Manager/Property Manager inspecting units.
- Trained in Salesforce and Yardi software.
- Maintained excellent interpersonal skills with residents, fellow staff and internal departments.
- Worked in heavy sales capacity at 2000+ luxury units.
- Compiled and processed applications for prospects.
- Processed rental payments.
- Investigated late payments and assisted in handling any eviction issues.
- Handled and promptly resolved questions, requests and complaints from residents.
- Responded to emergency maintenance or safety calls.
- Reported any problems or issues to the property manager.
- Outreached to businesses to introduce our Preferred Employer Program.
- Attended monthly Chamber of Commerce events.
- Met and exceeded monthly sales goals.
- Interacted directly with prospective and current residents to achieve occupancy.
- Converted futuristic prospects to residents.
- Staged aged delinquent apartments into mini models.
- Coordinated resident move ins and move outs.
Education
High School Diploma -
St, Willibrord Catholic High School
Chicago, IL05-1979
Skills
- Property management software proficiency
- Relationship building
- Goals and performance
- Staff management
- Sales team training
- Motivational skills
- Verbal and written communication
- Product knowledge
- Sales expertise
- Client relationship management
- CRM software
- Salesforce
- Positive and upbeat
- Training and development
- Sales tracking
Certification
- Illinois Accredited Residential Manager. Chicago, IL 2009 Illinois
- Licensed Real Estate Leasing Agent, Chicago, IL 2001
Timeline
Sales Manager
Fernwood Property Management
05.2023 - 10.2024
Leasing Director
Draper and Kramer, Inc
12.2021 - 05.2023
Senior Sales Leasing Professional
Village Green Management
04.2019 - 12.2021
Asst. Leasing Director
Draper and Kramer, Inc.
11.2011 - 03.2019
High School Diploma -
St, Willibrord Catholic High School
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