Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Katherine Ayala-Arias

El Jebel,CO

Summary

Proven track record of enhancing team productivity and customer satisfaction at Audy Dealer through effective communication and problem-solving skills. Expert in client relationship building and maintaining detailed records, demonstrating a blend of hard and soft skills. Achieved significant improvements in data management and customer support, ensuring high-quality service delivery.

Overview

2
2
years of professional experience

Work History

Service BCD

Audy Dealer
06.2024 - Current
  • Increased team productivity with effective communication and collaboration strategies.
  • Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
  • Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
  • Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.

Front Desk Receptionist

Glenwood Hot Springs
08.2023 - 03.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Field Data Collector

Data Collector
06.2023 - 09.2023
  • Increased efficiency in data management by organizing and maintaining detailed records of all collected information.
  • Ensured quality control with thorough verification of collected information, minimizing errors and inaccuracies.
  • Delivering comprehensive and accurate field data within specified timeframes.

Curiosity Clerk

City Market Co-op
07.2022 - 02.2023
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Help translating other employees.

Education

Basalt High School
Basalt, CO

Skills

  • Client Relationship Building
  • Complaint Handling
  • Good at organizing
  • Responsible always on time, do not call off

Languages

Spanish
Professional Working

Timeline

Service BCD

Audy Dealer
06.2024 - Current

Front Desk Receptionist

Glenwood Hot Springs
08.2023 - 03.2024

Field Data Collector

Data Collector
06.2023 - 09.2023

Curiosity Clerk

City Market Co-op
07.2022 - 02.2023

Basalt High School

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Katherine Ayala-Arias