Katherine Babcock
Saint Petersburg,FL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Provide safe, effective, and appropriate massage therapy techniques
Marriott International
10.2022 - Current
- Escalated unresolved customer issues to the appropriate department or manager for resolution.
- Recommended and initiated product offerings to meet customer changing needs.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained knowledge of current sales promotions and new product releases.
Notary Public
Self-employeed
Saint Petersburg, FL
08.2021 - Current
- Scheduled appointments with customers in need of Notary services.
- Informed customers about fees charged for Notary services.
- Asked signers about validity of information contained in documents.
- Administered oaths and affirmations on legal documents to affirm clients' honor and accountability.
Held the Lead LMT position for 7 years
Arch Amenities in St. Pete Beach/Clearwater Beach
04.2010 - 10.2022
- Trained employees on additional job positions to maintain coverage of roles.
- Maintained adequate staffing to meet objectives within budget.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited and trained new employees to meet job requirements.
- Monitored staff performance and addressed issues.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Education
Licensed Massage Therapist - Massage Therapy
Finger Lakes School of Massage
Ithaca, NY06-2005
Psychology -
Gannon University
01.2004
Skills
- Microsoft Word
- Excel
- Google Suite
- Outlook
- Operations Management
- Workforce Management
- Performance Management
- Staff Management
- Assessing Performance
- Decision-Making Skills
- Time Management
Affiliations
- Gardening
- Exercise
- Shopping
- Babysitting
Languages
English
Native/ Bilingual
Certification
- Notary Public Seal
- Massage Therapy Certification
References
References available upon request.
Timeline
Provide safe, effective, and appropriate massage therapy techniques
Marriott International
10.2022 - Current
Notary Public
Self-employeed
08.2021 - Current
Held the Lead LMT position for 7 years
Arch Amenities in St. Pete Beach/Clearwater Beach
04.2010 - 10.2022
Licensed Massage Therapist - Massage Therapy
Finger Lakes School of Massage
Psychology -
Gannon University