Katherine Bailey

• Removed all boxes and related trash from sales floor and processed through compactors.
• Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
• Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
• Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
• Unloaded arriving product stock and moved to store display areas.
• Assisted customers by finding items quickly to boost store satisfaction rates.
• Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
• Checked aisles for spills to complete quick clean-up.
• Collected assigned merchandise and transported to store floor locations using hand trucks.
• Inspected floor displays, noted missing items, and immediately replenished merchandise.
• Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
• Stayed current on available products, store promotions, and customer service policies to better serve shoppers.
• Maintained neat, organized stockroom free of hazards.
• Scanned shelves and product cases to locate expired, outdated, and spoiled items.
• Helped team organize and conduct store-wide markdowns and clearance sales to move end-of season merchandise and make room for new stock.
• Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
• Inspected inventory to identify shortages and maintain consistent inventory.
• Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
• Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
• Conducted daily inventory counts and verified accuracy of product levels.
• Picked and packed order items.
• Kept work areas neat, clean and free from debris.
• Stocked shelves, racks and cases with new or transferred merchandise.
• Maintained tidy and clean work areas to promote optimal productivity and safety standards.
• Followed orders precisely for correct items, sizes and quantities.
• Greeted customers and directed to requested products.
• Stocked designated items on shelves, end caps and displays.
• Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
• Moved cardboard, plastic ties and other debris from unboxing to trash.
• Labeled products, rotated stock and fronted merchandise for appealing display.
• Moved merchandise using forklifts, pallet jacks and hand trucks.
• Interacted with guests in friendly and knowledgeable way.
• Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
• Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
• Stocked shelves to match planogram images and instructions.
• Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
• Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
• Disposed of damaged or defective items or coordinated returns to vendors for covered items.
• Completed inventory accounts to keep records current and promote accurate ordering.
• Transported merchandise pallets to move in warehouse.
• Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
• Stocked warehouse efficiently by comparing item numbers with storage locations.
• Managed timely and effective replacement of damaged or missing products.
• Greeted store customers and discussed needs.
• Created and enforced detailed organization processes to increase quality and service standards.
• Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
• Recorded daily activities for inventory control.
• Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
• Received new stock and input values into computer system.
• Supervised and trained new staff in performing census.
• Coordinated efficient organization, palletizing and transportation of completed packages.
• Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
• Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
• Maintained store assets with effective loss prevention strategies.
• Updated merchandise pricing to match new values and special promotional rates.
• Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
• Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.

• Removed all boxes and related trash from sales floor and processed through compactors.
• Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
• Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
• Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
• Started on the remodel team! Remodeled the store and another store in the area.

Answered phones and put in orders. Made pizzas, cheese sticks, bread sticks, chicken strips, desserts...etc. Cut, boxed, and labeled items. Helped maintain a clean working environment. Greeted and took orders from customers in the restaurant. Kept food inventory rotated. Helped keep back inventory organized and rotated. Sold items at another location to customers at a boothe.

• Completed data entry tasks with accuracy and efficiency.
• Organized, sorted, and checked input data against original documents.
• Sorted documents and maintained organized filing process.
• Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
• This was a temporary job for F.E.M.A. collecting debris clean-up information.
• Entered data into various computer systems accurately using Microsoft Office Suite.
• Verified accuracy of data entered into system to produce error-free reports.
• Followed established procedures to enter and process data correctly.
• Scanned documents and saved in database to keep records of essential organizational information.
• Entered numerical data into databases with speed and accuracy using 10-key pad.
• Resolved discrepancies in data entry activities for accurate, complete jobs.
• Collated and organized data entry documents into filing systems for easy access.
• Used computer software to store and retrieve data.
• Checked for accuracy by verifying data and records.
• Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
• Followed data entry protocols, rules and regulations.
• Corrected data entry errors to prevent duplication or data degradation.
• Kept optimal quality levels to prevent critical errors and support team performance targets.

• Resolved customer complaints and maintained clean and tidy checkout area.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Met customer service goals and exceeded customer expectations.
• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
• Processed customer orders and accurately handled payment transactions.
• Developed and managed relationships with customers to increase customer loyalty.
• Counted money in drawers at beginning and end of each shift.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Answered product questions using knowledge of sales and store promotions.
• Utilized POS system to handle customer cash and credit card transactions.
• Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
• Redeemed coupons to discount purchases.
• Maintained awareness of surroundings and secured cash to minimize loss potential.
• Maintained accurate records of customer transactions for reporting purposes.
• Utilized various software applications to process customer orders.
• Referred to price sheets and special sale bulletins to enter price changes.
• Performed cash, card and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Worked with floor team and managers to meet wide range of customer needs.
• Handled cash with high accuracy and took care to check bills for fraud.
• Processed refunds and exchanges in accordance with company policy.
• Used POS system to enter orders, process payments and issue receipts.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
• Checked personal identifications during alcohol and tobacco sales.
• Answered phone calls.
• Was in the store safety team. Created safety team letters for store meetings. Attended safety meetings and went on safety zoning walks through the store.
• Mostly worked as a cashier. Worked the customer service desk for the last 6 months.