Dynamic catering professional with a proven track record at MF Scratch, excelling in customer service and event execution. Adept at upselling and menu knowledge, I consistently enhance guest experiences while maintaining a detail-oriented approach. My graphic design proficiency complements my ability to create visually appealing dining environments. Experienced Catering Server with history of providing top-notch customer service in high-volume event environments. Skilled at managing and executing a variety of event types, from corporate meetings to large weddings, ensuring all guests are served efficiently and courteously. Strong ability to multi-task and maintain professionalism under pressure, contributing to memorable and successful events.
Hi, I’m
Katherine Bailey
Server
Charleston,WI
Summary
Overview
6
years of professional experience
Work History
MF Scratch Myrtle Beach
Catering Server
01.2024 - Current
Job overview
- Supported the successful execution of private and corporate events, including weddings, galas, and large-scale functions.
- Provided professional, efficient food and beverage service while maintaining a polished appearance and a customer-first attitude.
- Set up and broke down event spaces, including buffets, banquet tables, beverage stations, and décor.
- Ensured food safety, cleanliness, and timely service in coordination with kitchen and event management teams.
- Adapted quickly to different venues, guest needs, and event formats (plated service, buffet, cocktail receptions, etc.).
- Restocked supplies such as beverages, condiments, plates or glasses when necessary.
- Communicated effectively with co-workers to ensure smooth operation during events.
Cabinets 4 Less
Designer
01.2023 - Current
Job overview
- Measured and created designs for kitchens and bathrooms using 2020 Design Platform
- Made cabinet, flooring, and vanity sales based on the customer's needs
- Performed administrative duties including, but not limited to, placing phone calls to set up appointments and receive payments
Uptown BistroMyrtle Beach
Server
07.2024 - 04.2025
Job overview
- Greet guests warmly, and guide them through the menu with expert recommendations.
- Provide full-service dining, including wine pairing suggestions, tableside presentations, and multi-course meal pacing.
- Maintain a thorough knowledge of all menu items, the wine list, and daily specials.
- Ensure cleanliness and proper table settings throughout the shift.
- Collaborate with kitchen and bar staff to ensure accuracy and efficiency.
- Anticipate guests' needs, and respond promptly to requests.
- Handle payments, and maintain accurate guest checks.
- Uphold the restaurant’s standards of excellence, discretion, and hospitality at all times.
- Delivered high-end, personalized service in a fast-paced, fine dining environment, ensuring guest satisfaction and loyalty.
- Maintained a polished and professional demeanor while handling VIP clientele and special requests with discretion.
- Collaborated seamlessly with kitchen and bar staff to ensure accurate, and timely service.
- Trained new staff on fine dining standards, service protocols, and guest engagement techniques.
- Consistently exceeded sales goals through upselling, and thoughtful recommendations.
King Kong SushiMyrtle Beach
Server
01.2022 - 11.2023
Job overview
- Delivered exceptional customer service by efficiently managing orders and ensuring timely delivery of sushi dishes.
- Facilitated a smooth dining experience by accurately processing orders and coordinating with kitchen staff for prompt service.
- Enhanced guest satisfaction by attentively handling customer requests and maintaining a clean and welcoming dining environment.
- I explained the menu items, including sushi rolls and specialty dishes, offering recommendations and upselling daily specials.
- Demonstrated in-depth knowledge of traditional and specialty sushi rolls to guide guest selections.
- Help train new staff on menu knowledge, service protocols, and guest interaction.
Aura roof topCharlotte
Server
01.2020 - 07.2022
Job overview
- Provided high-level table service in a fast-paced rooftop lounge, including food and beverage recommendations, order accuracy, and timed delivery.
- Handled high-traffic shifts with multitasking and grace, maintaining composure during peak service.
- Suggested featured cocktails, bottle service, and small plates to enhance the guest experience and meet sales goals.
- Worked closely with bar and kitchen staff to ensure smooth communication and guest satisfaction.
- Assisted in training new servers.
- Executed seamless service operations, enhancing customer experiences in a premier rooftop restaurant.
Melanie Rowe Catering
Caterer
11.2019 - 02.2020
Job overview
- Set up and disassembled food service stations, equipment and furniture.
- Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
Education
York Technical CollegeRock Hill, SC
Associate of Arts from Graphic Design
2011
University Overview
Skills
- Customer service expertise
- Graphic design proficiency
- Microsoft Word skills
- Intermediate Excel experience
- Menu knowledge
- Customer service
- Upselling techniques
- Communication skills
- Exceptional customer service
- Detail-oriented
- Sales and retail management
- Web design and development
- Reception and front desk operations
Additional Information
Additional Information
- I'm determined and seeking employment for a career opportunity! , Authorized to work in the US for any employer Authorized to work in the US for any employer
References
References
References available upon request.Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- Certified Graphic Designer- certificate received 05/2012
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Paid time offHealthcare benefitsPersonal development programsTeam Building / Company RetreatsPaid sick leave401k matchWork-life balanceCareer advancementWork from home optionQuote
The best way out is always through.
Languages
English
Native language
Interests
Painting
Hiking
Cooking
Timeline
Server
Uptown Bistro
07.2024 - 04.2025
Catering Server
MF Scratch
01.2024 - Current
Designer
Cabinets 4 Less
01.2023 - Current
Server
King Kong Sushi
01.2022 - 11.2023
Server
Aura roof top
01.2020 - 07.2022
Caterer
Melanie Rowe Catering
11.2019 - 02.2020
York Technical College
Associate of Arts from Graphic Design
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