Summary
Overview
Work History
Skills
Timeline
Generic

Katherine Baker

Lynwood,CA

Summary

Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.

Overview

23
23
years of professional experience

Work History

District Manager

Mayfield Gardens LLC
08.2020 - Current
  • Oversee management of 9 different properties
  • Supervise and train 3 onsite managers
  • Hold onsite meetings with managers for effective communication
  • Direct turnovers for effective property maintenance
  • Managing invoice processing using Yardi software
  • Generate and approve work orders on Yardi platform
  • Market and lease vacancies to maintain occupancy rates
  • Handle emergencies promptly and effectively
  • Prepare and present vacancy and financial reports on regular basis

Resident Manager

Laurel's Apartments
01.2010 - 08.2021
  • General administrative and computer work
  • Handled Collections and preparation of leases
  • Vender coordination
  • Customer Service
  • Analyze weekly and monthly financial reports
  • Implementation of sales and market surveys
  • Coordinate all assignments for maintenance and administrative teams to meet deadlines
  • Schedule appointment, handle phone calls, prepare time-sensitive materials

Resident Manager 143 Units

Gardendale Park & Portofino Village
01.2010 - 08.2021
  • Essential Duties and responsibilities : Filled Vacancies by insuring units are Rent Ready
  • Coordinating internet advertising and signage ; holding weekend open houses as needed
  • Showing vacancies, completing resident applications and rental agreements, accepting and recording rental payments and deposits, scheduling and coordinating move-ins and move-outs
  • Renting activities comply with state and federal laws, Fair Housing compliant, HUD experience
  • Collects and process rents by due dates serve late notices and three-day notice to pay
  • Maintains timely and accurate financial records by updating rent rolls, transmitting expense receipts to corporate office, processing weekly report of delinquency report
  • Ensure work orders are completed by onsite maintenance on time and satisfactorily by supervising work off all staff and contractors (landscapers, pool service, painters, electrical)
  • Maintain petty cash log and receipts, logging maintenance inventory monthly
  • Promotes resident satisfaction by maintaining clean and orderly premises (entry, leasing office, garage, grounds, common areas)
  • Maintains communication with other staff and management by responding to phone calls, email requests and keeping a 24 hour cell phone for emergencies
  • Handles administrative and record keeping; Prepares and distributes notices (rent change, 30 or 60 day notices and handling court evictions)
  • Improved property value through regular inspections, identifying necessary repairs and upgrades
  • Enforcement of rules, court actions, maintains records or completed and outstanding work orders

Regional Manager

Villa Cordova Apartements
01.2004 - 12.2008
  • Oversee work force of four Managers, a total of 350+ apartment units, initiating corrective action
  • Handle human resource functions including interviews, hiring, training, and evaluating personal
  • Accomplish financial objective by collecting rents, bank deposits, reviewing monthly and annually journal sheets, paying bills, forecasting requirements, preparing annual budget, scheduling venders, obtaining periodic competitive bids
  • Maintain each property in first class condition, including grounds and common area maintenance, according to standards. Secure large properties by contracting with security patrol services
  • Schedule employees and assign work renovations to meet deadlines, supervising repairs
  • Review weekly and monthly financial reports to verify any variances and forward adjustments to accounting.
  • Process all on-site payable documentations apartment applications, credit reports and approve all expenditures. Implement Company rent collections polices and procedures.
  • Understood assigned market areas, which includes having knowledge of competitive properties, local business conditions, and any other conditions that have an impact on the operation assigned property.
  • Handle all court appearances for evictions, lawsuits and any other case.

Resident Manager

Belmont Brokerage Management
01.2001 - 12.2003
  • Attract residents by advertising vacancies, showing vacant units, obtaining referrals from good current residents, explaining advantages of locations and services
  • Maintain property by investigating and resolving residents complaint , enforcing rules of occupancy, inspecting vacant units and planning renovations
  • Perform daily site inspections for maintenance necessities, safety hazards, residents issues, landscape necessities vacant units and planning renovations
  • Coordinate customer move-ins and/or move-outs

Skills

  • Ability to work independently
  • Strong problem solving skills
  • Marketing
  • Computer knowledge Experience with Excel and Yardi
  • Excellent organizational skills
  • Excellent communication skills
  • Strong character and ability to deal with diverse residents
  • Fair Housing CPR BLS certified
  • Strong problem solving
  • Professional demeanor and appearance
  • Excellent leasing abilities
  • Interviewing
  • Valad DL and reliable vehicle

Timeline

District Manager

Mayfield Gardens LLC
08.2020 - Current

Resident Manager

Laurel's Apartments
01.2010 - 08.2021

Resident Manager 143 Units

Gardendale Park & Portofino Village
01.2010 - 08.2021

Regional Manager

Villa Cordova Apartements
01.2004 - 12.2008

Resident Manager

Belmont Brokerage Management
01.2001 - 12.2003

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Katherine Baker