Katherine Baker
WASHINGTON,DC
Summary
Professional with robust background in law enforcement, adept in maintaining order and ensuring public safety. Strong focus on team collaboration with proven ability to adapt to changing needs. Skilled in conflict resolution, emergency response, and surveillance operations. Reliable and results-driven, consistently achieving objectives in high-pressure environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Armed Special Police Officer
Allied Universal Security
07.2024 - Current
- Reduced risks by identifying and addressing potential security threats proactively.
- Performed routine inspections of critical infrastructure components, identifying potential issues before they escalated into major problems.
- Demonstrated exceptional situational awareness and decision-making abilities during high-pressure situations, resulting in increased confidence from supervisors and peers.
- Provided exceptional customer service while maintaining a professional demeanor in challenging situations, improving public perception of security personnel.
- Assisted with crowd management during large-scale gatherings, promoting an orderly environment free from disturbances.
- Maintained accurate records of all incidents, ensuring proper documentation for future reference or legal proceedings.
- Collaborated with law enforcement agencies for timely response to incidents, resulting in minimal disruptions.
- Responded to emergency calls to provide assistance to citizens in need.
- Enhanced overall security by conducting thorough patrols and interacting with a variety of personnel
Assistant Lead Ramp Agent
Swissport
06.2021 - 08.2022
- Mentored junior team members, fostering professional growth and skill development.
- Proactively identified potential risks or challenges within projects and developed appropriate mitigation strategies.
- Notified aviation management of employee conduct requiring corrective or disciplinary action.
- Contributed to a positive work environment by promoting teamwork, collaboration, and shared accountability for results.
- Ensured compliance with company policies, procedures, and regulatory requirements through diligent oversight of day-to-day operations.
- Gathered, organized and input information into digital database.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Trained employees on safety, environmental and regulatory guidelines and verified compliance.
Material Handler
Amazon Fulfillment Center
04.2020 - 05.2021
- Stowing: Accurately and quickly placing merchandise into pods
- Packing: Removing merchandise from cubicles, creating packages to send off to customers
- Forklift operation: Drove a standup forklift to load and offload deliveries
- Inducting: Receiving ample totes to scan merchandise and individually placing them into trays for distribution
- Rebin: Actively working as a team member to ensure orders by transferring items from trays to correct storage units
Assistant Coach
D.C. ICE
05.2013 - 08.2019
- In charge of distributing equipment
- Ensure safety, growth, time management and fun were always a priority
- Lead skating programs for small and large groups (ages varied)
- Build and maintain strong relationships
Unarmed Gaurd
Fort Dupont Ice Rink
09.2014 - 03.2019
- Helped kids put their skates on/off and ensured the overall safety of the rink and the people
- Assisted guests with their experiences by providing answers to their questions and/or pointing them in the right direction for more innformaton
Warehouse associate
Macy's Warehouse
09.2016 - 01.2019
- Packing and maintaining clean stations
- working well with others in a team oriented environment
- Worked safely around moving machinery.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Performed inventory control, such as counting, and stocking merchandise.
- Helped train new employees in safe practices and warehouse procedures.
Education
Bachelor of Science - Information Technology
Full Sail University
Winter Park, FL11-2025
High school diploma -
Friendship Collegiate Academy
01.2016
OSSE Scholar -
Cornell University
01.2015
Skills
- Computer Skills
- Less-lethal weapons
- Incident Command
- Firearms proficiency
- Reliability
- Law Enforcement
- Public Service
- Conflict Resolution
- Problem-Solving
References
References furnished upon request.
Certification
- CPR/AED Certification
- Baton
- OC Certification
- Handcuff Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Armed Special Police Officer
Allied Universal Security
07.2024 - Current
Assistant Lead Ramp Agent
Swissport
06.2021 - 08.2022
Material Handler
Amazon Fulfillment Center
04.2020 - 05.2021
Warehouse associate
Macy's Warehouse
09.2016 - 01.2019
Unarmed Gaurd
Fort Dupont Ice Rink
09.2014 - 03.2019
Assistant Coach
D.C. ICE
05.2013 - 08.2019
High school diploma -
Friendship Collegiate Academy
Bachelor of Science - Information Technology
Full Sail University
OSSE Scholar -
Cornell University
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