KATHERINE BAUZON
Summary
Results-oriented Sleep Technician and Pharmacy Tech with proven success in enhancing patient care at Sleep Medicine Associates and Walmart. Demonstrates expertise in optimizing treatment plans, ensuring HIPAA compliance, and effectively resolving issues to uphold high customer satisfaction standards. Recognized for adaptability and a dedicated work ethic that consistently drives superior outcomes. Committed to advancing within the healthcare field to further improve patient outcomes.
Overview
4
4
years of professional experience
Work History
Sleep Technician
Sleep Medicine Associates
Reno, Nevada
10.2023 - Current
- Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
- Performed diagnostic testing for the evaluation of sleep-related breathing disorders, periodic limb movements, cardiac arrhythmias and parasomnias.
- Maintained accurate records of patient data in accordance with HIPAA regulations.
- Compiled comprehensive reports summarizing patient information, test results and recommendations for further treatment plan changes.
- Recorded observations and baseline measurements to maintain accurate medical records.
- Communicated with management or other staff to resolve problems.
- Cleaned medical equipment or facilities.
- Assessed patient's sleep hygiene, medical history and lifestyle habits to identify potential causes of sleep disorders.
- Utilized continuous positive airway pressure devices to treat patients with obstructive sleep apnea.
- Documented patient information accurately in electronic health records.
- Calibrated, troubleshot or repaired equipment and corrected malfunctions.
- Conducted research to increase knowledge about medical issues.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
Pharmacy Tech
Walmart
Reno, NV
08.2021 - Current
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
- Received payment from customers and processed credit card transactions when necessary.
- Prepared prescription transfers to other pharmacies.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Monitored prescription refill requests and communicated with patients regarding their status.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Implemented and followed pharmacy protocols for medication disposal and waste management.
- Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
- Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Managed call responses efficiently to resolve concerns effectively.
- Entered prescription information into computer databases.
- Assisted in training new employees on pharmacy procedures.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
Education
High School Diploma -
Earl Wooster High School
Reno, NV08-2018
Skills
- Ability to work under pressure
- Time management
- Adaptability
- Self-motivated
- Critical thinker
- Strong work ethic
- Problem-solving abilities
- Multitasking
- Sterilize instruments
- Organizational skills
- Task prioritization
- HIPAA compliance
- Attention to detail
Certifications and Licenses
- Basic Life Support
- Pharmacy Technician Certified
Timeline
Sleep Technician
Sleep Medicine Associates
10.2023 - Current
Pharmacy Tech
Walmart
08.2021 - Current
High School Diploma -
Earl Wooster High School