Summary
Overview
Work History
Education
Skills
Timeline
background-images

Katherine Belden

GILBERTVILLE,MA

Summary

Dynamic and detail-oriented professional with experience at Hamshaw Lumber Inc. Proven ability in inventory management and shipping procedures, enhancing accuracy and efficiency. Self-motivated team player skilled in organization and prioritization, consistently achieving high standards in product receiving and customer service. Committed to maintaining a clean and efficient work environment.

Overview

17
17
years of professional experience

Work History

Receiving Associate

Hamshaw Lumber Inc
06.2021 - Current
  • Assisted in unloading merchandise from delivery trucks, ensuring proper placement and organization in receiving area.
  • Learned to operate inventory management systems for tracking incoming shipments and stock levels.
  • Collaborated with team members to conduct quality checks on received products, maintaining high standards of accuracy.
  • Participated in training sessions on safety protocols and proper equipment usage in warehouse operations.
  • Maintained a clean and organized work environment to facilitate efficient receiving processes.
  • Supported inventory control efforts by accurately labeling and documenting received items for future reference.
  • Adapted quickly to changing priorities and workflows during peak delivery periods, enhancing team efficiency.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Supported company compliance efforts by adhering to relevant regulations, guidelines, or best practices in all aspects of the receiving process.
  • Enhanced warehouse efficiency by accurately processing incoming shipments and promptly updating inventory records.
  • Increased accuracy in inventory management with meticulous record-keeping of received products, quantities, and associated documentation.
  • Minimized errors in shipment documentation with thorough verification of packing slips, invoices, and purchase orders.

Sales Associate/Receiving

Leader Home Centers
11.2008 - 06.2021
  • Developed product knowledge to assist customers with informed purchasing decisions
  • Maintained store displays to enhance customer experience and drive sales
  • Processed transactions efficiently using point-of-sale systems
  • Collaborated with team members to meet daily sales targets
  • Implemented inventory management practices to reduce stock discrepancies
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Managed inventory to ensure product availability, contributing to uptick in sales.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Education

High School Diploma -

Ware High School
Ware, MA
06.1997

Skills

  • Scheduling
  • Shipping procedures
  • Stock rotation
  • Package inspection
  • Receiving reports
  • Self-motivated and independent
  • Shipping and receiving
  • US Driver's license
  • Punctual and reliable
  • Attention to detail
  • Delivery scheduling
  • Organization and prioritization
  • Data entry
  • Shipping and receiving tracking
  • Order logging

Timeline

Receiving Associate

Hamshaw Lumber Inc
06.2021 - Current

Sales Associate/Receiving

Leader Home Centers
11.2008 - 06.2021

High School Diploma -

Ware High School

Similar Profiles

CREATE PROFILE
Katherine Belden