Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

KATHERINE BELL

Fort Worth,TX

Summary

Seasoned Principal Solution Engineer with a proven track record of driving business success through innovative technology solutions. With a robust background in leading complex projects and architecting scalable solutions, I possess a unique blend of technical expertise and strategic vision. My proficiency spans across various domains including valuing selling, enterprise architecture, and problem solving. As a collaborative leader, I excel in aligning technical strategies with business objectives, delivering impactful solutions that optimize performance and drive revenue growth. My adeptness in fostering strong client relationships and understanding their unique needs enables me to craft tailored solutions that exceed expectations. With a passion for staying at the forefront of emerging technologies and a commitment to continuous learning, I am poised to leverage my skills and experience to contribute effectively to a new role. I thrive in dynamic environments where creativity and innovation are valued, and I am eager to join a forward-thinking organization where I can make a significant impact

Overview

14
14
years of professional experience

Work History

Principal Solution Engineer

Qualtrics
07.2019 - Current
  • As a Solution Engineer within the Enterprise Market Unit for North America at Qualtrics, I play a pivotal role in demonstrating how organizations can leverage the Qualtrics platform to enhance employee engagement as well as overall experience metrics, and drive critical business outcomes
  • I focus on empowering clients to act on employee feedback effectively, and deliver value-based product demonstrations covering a wide range of topics including: Employee Engagement, Employee Lifecycle (Onboarding, Exit, Training, etc.), Employee Technology Experience, Customer Experience, Product Experience, Brand Experience
  • Ranked 2nd among NA Solution Engineers in 2023: Demonstrated consistent excellence by achieving the 2nd position among North America Solution Engineers for quota attainment in 2023, this showcases my ability to deliver results and meet challenging targets
  • Exceeded Revenue Target: I exceeded my revenue target for 2023 by an impressive 203% which highlights my capacity to drive significant revenue growth and contribute to the company's bottom line
  • Lead Solution Engineer for Major Deals: Led as the Primary Solution Engineer for the largest employee experience deal in North America in 2023. This deal had an ACV of $1.7 million and a TCV of $5.4 million which underscores my leadership skills and ability to handle high-stakes projects effectively
  • During my tenure at Qualtrics, I demonstrated a strong commitment to delivering exceptional value to clients, driving revenue growth, and leading successful engagements that address critical business needs
  • My experience in presenting complex solutions and driving successful outcomes positions me as a valuable asset to any organization seeking to enhance its employee experience initiatives.

HR Director

PPG Health
08.2017 - 07.2019
  • As a key member of the executive team at PPG Healthcare, I played a crucial role in shaping the quality of life and work culture for employees while ensuring decisions aligned with the company's strategic objectives
  • By providing valuable insights and advice to upper management, I facilitated decisions that fostered a mutually beneficial environment for both the company and its employees
  • Benefit Reconciliation Process: Developed and implemented a benefit reconciliation process that yielded a net savings of over $250,000 in the first year, demonstrating a strategic approach to cost optimization while maintaining employee satisfaction
  • Annual Performance Reviews: Designed and implemented comprehensive Annual Performance Reviews, including training for all staff members, ensuring consistency and fairness in performance evaluation across the organization
  • Labor Allocation Enhancement: Collaborated with Accounting and Finance teams to update labor allocation within the HRIS system, enhancing transparency in payroll and labor costs, and facilitating informed decision-making processes
  • ATS System Optimization: Leveraged the HRIS ATS system to enhance visibility of qualified candidates for managers, streamlining the recruitment process and ensuring efficient talent acquisition
  • Benefit Renewal Negotiation: Partnered with brokers during benefit renewals to achieve cost savings for the company despite increases in medical premiums, showcasing negotiation skills and financial acumen
  • Successfully managed a team of HR Business Partners to ensure HR functions were executed in a timely and proficient manner
  • My team was responsible for all functions from recruiting to payroll to employee relations
  • My tenure at PPG Healthcare was characterized by a dedication to excellence in HR management, strategic decision-making, and fostering a positive work culture that promotes employee well-being and organizational success.

Senior Transition Specialist Representative

Paycom
08.2013 - 08.2017
  • During my tenure at Paycom, I undertook diverse responsibilities that were pivotal to the successful implementation and transition of new accounts onto the Paycom HRIS platform
  • My role involved managing large accounts in the Fort Worth market and collaborating closely with the Sales Department to ensure client satisfaction and effective communication of product value
  • New Account Implementation: Spearheaded the implementation process for all new accounts joining the Paycom HRIS platform, ensuring seamless transitions and client satisfaction
  • Key Account Management: Managed large accounts with annual revenues exceeding $100K in the Fort Worth market, demonstrating exceptional relationship management skills and a commitment to exceeding client expectations
  • Sales Training and Support: Collaborated with the Sales Manager to identify departmental needs and developed tailored training sessions for the Fort Worth Sales Team on product knowledge and effective client communication strategies
  • Sales Support and Mentorship: Provided ongoing support to Sales Representatives by participating in pre-sale client meetings, offering subject matter expertise on Paycom solutions, and mentoring new Transition Specialists to ensure their success
  • Leadership Development: Designed and presented a leadership educational series for the transition department, fostering professional growth and enhancing team effectiveness
  • Project Management: Developed and maintained project plans for each client's transition, ensuring clear communication of expectations and overseeing implementation to achieve successful outcomes
  • Subject Matter Expertise: Leveraged expertise in payroll, tax, and human resource processes to provide valuable guidance and support to clients throughout the pre-sale and transition processes, emphasizing the value proposition of the Paycom solution
  • Client Transition Success: Managed simultaneous transitions of 7-15 accounts with minimal supervision, consistently delivering smooth and efficient transitions that exceeded client expectations
  • Client Satisfaction and Business Growth: Successfully transitioned over $4 million in new business during my tenure, earning high praise from clients and facilitating the acquisition of new business within sales territories through reference letters and testimonials
  • My tenure at Paycom was characterized by a dedication to excellence in client service, sales support, and project management, resulting in significant contributions to business growth and client satisfaction.

Elementary Teacher

Castleberry ISD
08.2010 - 08.2013
  • As an Elementary Teacher, I played a central role in driving student learning and development by implementing engaging classroom plans and objectives, tailored to meet the diverse needs of my students
  • Curriculum Planning and Execution: Established clear classroom plans and group objectives, incorporating actionable strategies to achieve learning goals aligned with national standards
  • Multi-Sensory Learning: Utilized learning stations to create dynamic learning environments, integrating colors, shapes, and textures to enhance communication skills and foster relationships among students
  • Student Safety and Supervision: Oversaw groups of students both on-site and at off-site locations, ensuring optimal safety and security at all times
  • Parent and Faculty Communication: Maintained open and frequent communication with parents, students, and faculty members, providing feedback and discussing instructional strategies to support student success
  • Standards-Based Instruction: Planned and implemented integrated lessons designed to meet national standards, fostering comprehensive student understanding across subject areas
  • Progress Monitoring and Assessment: Assessed student learning progress and comprehension through routine tests and standardized examinations, utilizing data to inform instructional decisions and interventions
  • Individualized Support: Evaluated individual student abilities and developed action plans based on current levels and desired growth goals, ensuring readiness for transition to the next grade level
  • Social and Emotional Development: Facilitated the development of students' self-esteem and life skills through the promotion of healthy conflict resolution, critical thinking, and effective communication
  • Personalized Instruction: Worked one-on-one with students to identify strengths, weaknesses, and learning patterns, providing targeted support to address individual needs and maximize learning outcomes
  • My tenure as an Elementary Teacher was characterized by a commitment to student-centered instruction, continuous improvement, and fostering a positive and inclusive learning environment conducive to academic and personal growth.

Education

Bachelor of Science - Psychology

Hardin-Simmons University
Abilene, Texas
05.2009

Skills

  • Strategic Thinking
  • Customer Engagement
  • Sales Support
  • Requirements Gathering
  • Customer Service
  • Detail Oriented
  • Customer Relationship Management
  • Project Management
  • Team Collaboration
  • Customer Support

Websites

Timeline

Principal Solution Engineer

Qualtrics
07.2019 - Current

HR Director

PPG Health
08.2017 - 07.2019

Senior Transition Specialist Representative

Paycom
08.2013 - 08.2017

Elementary Teacher

Castleberry ISD
08.2010 - 08.2013

Bachelor of Science - Psychology

Hardin-Simmons University

Similar Profiles

CREATE PROFILE
KATHERINE BELL