Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katherine Bercseny

Lewisburg,TN

Summary

Dynamic individual with extensive experience in customer service and team management. Proven track record in enhancing client satisfaction, personalized service and effective communication. Skilled in cash handling and appointment scheduling, fostering strong team dynamics and operational efficiency.

Overview

8
8
years of professional experience

Work History

Lash Technician

Self
Murfreesboro, TN
01.2025 - Current
  • Provided personalized lash extension services to enhance client satisfaction and retention.
  • Advised clients on aftercare techniques to ensure optimal lash longevity and health.
  • Maintained a clean and organized workspace, adhering to sanitation protocols for safety compliance.
  • Developed strong client relationships through effective communication and tailored service recommendations.

Store Manager

All Things Home TN
Eagleville, TN
03.2021 - 02.2025
  • Oversaw daily store operations, ensuring efficient workflow and high customer service standards.
  • Managed inventory levels, optimizing stock availability and minimizing excess.
  • Trained and mentored staff on best practices in sales techniques and product knowledge.
  • Developed promotional displays that enhanced product visibility and improved sales performance.
  • Helped customers have the best store experience

Supervisor

Starbucks
Paso Robles, CA
01.2018 - 02.2019
  • Supervised daily operations, ensuring adherence to company standards and policies.
  • Trained and mentored team members to enhance service quality and efficiency.
  • Resolved customer complaints effectively, maintaining a positive store atmosphere.
  • Coordinated staff schedules to maintain optimal coverage during peak hours and events.
  • Made handcrafted coffee beverages

Education

Cosmetology License - Cosmetology

Design School of Cosmetology
Paso Robles, CA
05.2018

High School Diploma -

Atascadero High School
Atascadero, CA
05.2017

Skills

  • Customer Service
  • Cash Handling
  • Management
  • Appointment scheduling

Timeline

Lash Technician

Self
01.2025 - Current

Store Manager

All Things Home TN
03.2021 - 02.2025

Supervisor

Starbucks
01.2018 - 02.2019

Cosmetology License - Cosmetology

Design School of Cosmetology

High School Diploma -

Atascadero High School