Summary
Overview
Work History
Education
Skills
Timeline
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Katherine Bienlein

Port Washington,WI

Summary

I am a compassionate individual who has always had the inclination for taking of others, whether it be from personal service to personal health and well being. I am hardworking, organized and friendly with great interpersonal skills. I am a level-headed, team player willing to go the extra mile. I am passionate about improving the prosperity of others, and providing quality service to all.

Overview

11
11
years of professional experience

Work History

House Cleaner

All-in-1 Cleaning
08.2023 - Current
  • Enhanced client satisfaction by providing thorough cleaning services catered to individual needs
  • Assist with the deep cleaning of homes including mopping, vacuuming, dusting and sanitation
  • Ensure timely completion of tasks by adhering to a set schedule and prioritizing duties effectively
  • Continue repeat business by maintaining excellent communication with clients and addressing any needs or concerns promptly
  • Maintain necessary supplies at all times

Waitstaff

Tello's Grille And Catering
06.2018 - 05.2023
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing any concerns
  • Maintained cleanliness in service and dining area
  • Assisted in training new waitstaff members while being a team player
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service
  • Displayed extensive knowledge of menu offerings and ingredients, allowing for informed recommendations to diners with dietary restrictions or preferences
  • Established rapport with regular customers through personalized service and genuine interest in their dining experiences
  • Completed all opening and closing duties each shift

Caregiver/Program Manager

Anita's Gardens
06.2013 - 06.2018
  • Enhanced residents quality of life by providing compassionate care and assistance with daily activities
  • Assisted clients in maintaining a safe and clean living environment
  • Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules
  • Collaborated with necessary healthcare professionals to develop personalized care plans for each client, addressing specific needs and goals
  • Maintained detailed records of resident's progress updating healthcare professionals and/or family members on any changes or concerns as needed
  • Took resident's vitals, blood sugars and weights as needed
  • Transferred necessary resident's with hoyer and sit-to-stand lifts
  • Oversight of staff including orientation, schedule, payroll, reviews and monthly extended education

Education

High School Diploma -

Grafton High School
Grafton, WI
06.2005

Skills

  • Team Player
  • Great at Multitasking
  • Great Listener
  • Quick Learner
  • Compassionate Client Care
  • First Aid and Safety
  • Individual Service Plans
  • Medication Administration
  • Activities of Daily Living (ADLs)
  • Monitor Vital Signs

Timeline

House Cleaner

All-in-1 Cleaning
08.2023 - Current

Waitstaff

Tello's Grille And Catering
06.2018 - 05.2023

Caregiver/Program Manager

Anita's Gardens
06.2013 - 06.2018

High School Diploma -

Grafton High School

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Katherine Bienlein