Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Katherine Bisaccia

Glendale,CA

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

6
6
years of professional experience

Work History

Content Creator

TikTok
08.2020 - Current
  • Grew a following and platform of over 440,000 followers with engaging storytelling and creative content.
  • Boosted brand engagement by creating compelling social media posts and campaigns.
  • Planned, produced and edited video projects to maximize engagement.
  • Reviewed analytics reports measuring success of campaigns.

Pet Parent Coordinator

Dogtopia
08.2023 - 12.2023
  • Enhanced pet parent satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Increased repeat business through friendly and professional communication with clients about their pets' progress and behavior.

Dog Walker/Handler

Biscuits & Bath
02.2020 - 08.2023
  • Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
  • Walked dogs while enforcing good behavior and manners.
  • Maintained clean and orderly play yards, kennels and cages.
  • Wrote and uploaded quality posts for client's various social media pages, improving overall traffic.


Brand Associate

Old Navy
05.2019 - 01.2023
  • Connected closely with colleagues and collaborated successfully to achieve group goals.
  • Promoted positive company image through superior customer service experiences.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.

Office Intern

Broadway Training Center
09.2017 - 05.2019
  • Organized physical files, tracking spreadsheets and reports.
  • Managed reception area and took telephone calls.
  • Managed office inventory by maintaining documentation of stock.

Education

Bachelor of Arts - Musical Theater

Marymount Manhattan College
New York, NY
05.2023

High School Diploma -

Hendrick Hudson High School
Montrose, NY
05.2019

Skills

  • Content creation and marketing
  • Video Editing
  • Animal care
  • Canine Behavior Knowledge
  • Empathy
  • People skills
  • Creativity

Websites

Timeline

Pet Parent Coordinator

Dogtopia
08.2023 - 12.2023

Content Creator

TikTok
08.2020 - Current

Dog Walker/Handler

Biscuits & Bath
02.2020 - 08.2023

Brand Associate

Old Navy
05.2019 - 01.2023

Office Intern

Broadway Training Center
09.2017 - 05.2019

Bachelor of Arts - Musical Theater

Marymount Manhattan College

High School Diploma -

Hendrick Hudson High School

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Katherine Bisaccia