Katherine Blair
Cowen
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
Work History
Dental Assistant
Dr. Kevin Brown DDS
12.2024 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
Home Maker
Self-employeed
03.2015 - 07.2023
- Created and balanced budgets to pay bills and identify cost-saving opportunities.
- Planned, purchased and prepared meals for family according to prescribed diets.
- Talked to and played games with children to provide company and spend quality time together.
- Consulted and interacted with doctors and nurses to understand medical requirements and care needs of individual family.
- Facilitated child and family exercise and participation in activities to keep physically and mentally fit.
- Handled household chores to assist family with cooking, cleaning and laundry to maintain a clean living space.
- Accompanied family to appointments and arranged transportation.
Membership Sales Representative
24 Hour Fitness Gym
08.2014 - 02.2015
- Converted leads into prospects and booked appointments to achieve sales quota.
- Completed membership paperwork and captured transactional information to motivate ongoing participation of new member.
- Conducted tours of facility while establishing relationships and targeting prospective member goals and needs.
- Participated in fairs, grand openings and other community and sponsorship events to promote organization.
- Emphasized and enforced company objectives to reaffirm and validate member expectations.
- Called, e-mailed and followed-up on leads generated by company marketing efforts.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
- Cross-sold additional products and services to purchasing customers.
- Made recommendations to customers to promote brand effectiveness and product benefits.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Networked to build client base and promote products to new and existing clients.
- Increased repeat business using great customer service, problem-solving and conflict resolution skills.
- Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
DSD Receiver , Cashier, Cash Office
Walmart
06.2013 - 08.2014
- Built strong working relationships with delivery personnel and other store employees to optimize working conditions and support business success.
- Checked in products from each DSD vendor, verifying correct quantities of specified items.
- Identified damaged goods received and processed and completed documentation according to defined processes.
- Monitored activities of personnel in receiving area, training new people in proper and safe procedures to protect store's investment.
- Organized receipt and processing of products received directly from manufacturer for delivery to sales floor.
- Separated outdated batteries, food and magazines and processed to promote most current products.
- Transitioned received DSD products and other merchandise into store and tracked in inventory logs.
- Received product deliveries and supplies from distribution centers and other suppliers.
- Assisted in safe unloading of incoming shipments and verified that incoming material arrived in saleable condition.
- Stocked received merchandise in retail area and arranged to promote sales.
- Delivered requisitioned products and supplies to personnel listed and obtained authorized signatures.
- Operated forklifts, power jacks and other motorized equipment to locate and transport material.
Dental Assistant, Chairside
Dr. France D.D.S.
04.2013 - 06.2013
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Laid out dental instruments and equipment before procedures.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Documented patient records with procedures performed and added notes taken to charts.
- Educated patients on treatment procedures and post-procedure home care.
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Assisted dentist during examinations by retracting patient's cheeks and tongue.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Explained dental services and payment plans to help patients make informed decisions.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Checked with participants throughout procedures to help alleviate anxiety.
- Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
Dental Assistant Extern
Dr. Charles Rhodes D.D.S.
11.2012 - 03.2013
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Administered x-rays under supervision.
- Broke down and set up equipment and sanitized various dental tools.
- Discussed patient needs and expectations.
- Performed basic clerical duties such as appointment setting and replying to emails.
- Collected billing and insurance information from patients and assisted with transactions.
- Established clean, sterile and welcoming environment for patients.
- Sterilized dental equipment using automatic washers to prevent cross contamination.
- Kept track of treatment information in patient records.
- Updated patient records with new data and treatment information.
- Took medical and dental history and recorded vital signs of patients.
- Documented patient records during procedures and added notes taken to treatment chart.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
Education
Associate of Applied Science - Dental Assisting
West Virginia Junior College - Charleston
Charleston, WV03.2013
High School Diploma -
Nicholas County High School
05-2006
Skills
- Customer Service
- Creative Thinking
- Relationship Building
- Business Correspondence
- Schedule Management
- Filing and Recordkeeping
- Supply Management
- Client Advocacy
- Filing and Data Archiving
- Database Management
- Attention to Detail
- Service Oriented
- Cleaning and Sanitizing
- Product Knowledge
- Personal Assistance
- Brand Promotion
- Appointment Setting
- Client Satisfaction
- Calendar Management
- Answering Phones
- Valid Driver's License
- Coordination Skills
- Building Positive Rapport
- Inventory Management
- Problem-Solving
- Purchasing and Procurement
- Proper Phone Etiquette
- Multitasking and Organization
- Excellent Communication
- Strong Work Ethic
- Dental impressions
- Dental radiography
- Equipment sterilization
- Treatment room setup
- Appointment scheduling
- Professionalism and etiquette
- Team collaboration
Education and Training
other,other
CPR certified
CPR certified through the Red Cross
Timeline
Dental Assistant
Dr. Kevin Brown DDS
12.2024 - Current
Home Maker
Self-employeed
03.2015 - 07.2023
Membership Sales Representative
24 Hour Fitness Gym
08.2014 - 02.2015
DSD Receiver , Cashier, Cash Office
Walmart
06.2013 - 08.2014
Dental Assistant, Chairside
Dr. France D.D.S.
04.2013 - 06.2013
Dental Assistant Extern
Dr. Charles Rhodes D.D.S.
11.2012 - 03.2013
High School Diploma -
Nicholas County High School
Associate of Applied Science - Dental Assisting
West Virginia Junior College - Charleston
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