Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Awards
Generic

Katherine Bledsoe DeWinter

Cataula,GA

Summary

Business systems expert with focus on business systems and effective solutions. Known for delivering impactful results through strategic analysis and effective problem-solving. Reliable team player skilled in adapting to changing requirements and ensuring project success. Valued for strong communication and analytical abilities.

Overview

26
26
years of professional experience

Work History

Business System Consultant

TSYS
11.2008 - Current
  • Assisted in analyzing business requirements to enhance system functionality.
  • Collaborated with team members and end-users to troubleshoot system issues and provide solutions.
  • Facilitated training sessions for internal and external users of application systems and tools.
  • Participated in project meetings to gather feedback and ensure alignment with objectives.
  • Contributed to the development of user manuals and documentation for system processes.
  • Led cross-functional teams on complex projects, ensuring timely completion and high-quality standards.
  • Collaborated with stakeholders to define project scopes clearly, setting realistic expectations about deliverables and timelines while avoiding scope creep.
  • Mentored junior staff members, sharing expertise in business system consulting practices to enhance their professional development.
  • Developed and maintained long-term relationships with clients, fostering partnership and forward progress.

Technical Trainer

TSYS
06.2006 - 11.2008
  • Developed and delivered comprehensive training programs on credit card processing systems.
  • Mentored junior trainers, fostering skills development and knowledge sharing within the team.
  • Oversaw technical documentation, instruction and evaluation to meet IT education initiatives.
  • Evaluated training effectiveness through regular feedback surveys, making necessary adjustments to course content as needed.

Classroom Teacher

Harris County High School
01.2000 - 06.2006
  • Designed and implemented engaging lesson plans tailored to diverse learning styles.
  • Utilized formative assessments to monitor student progress and adjust instructional strategies.
  • Advocated for student needs by communicating effectively with parents, administration, and support staff.
  • Established clear expectations for behavior and classroom management, creating a respectful and productive learning atmosphere.

Education

Bachelor of Science - Secondary English Education

Columbus State University
Columbus, GA
05-1999

No Degree - General Studies

University of Georgia
GA
06-1997

Skills

  • Functional specifications and technical writing
  • Application support
  • Agile and Waterfall methodologies
  • Requirements gathering and business analysis
  • Training curriculum design and delivery
  • Teamwork and collaboration
  • Problem-solving and organizational skills
  • Effective verbal and written communication

Accomplishments

  • Collaborated as part of a team supporting the largest Visa and MasterCard issuing bank in the US.
  • Participated as a key contributor in the largest customization and conversion effort in TSYS history.
  • Contributed to a company-wide response to industry regulation changes including Regulation Z, Unfair and Deceptive Acts and Practices, and the Card Act.

Timeline

Business System Consultant

TSYS
11.2008 - Current

Technical Trainer

TSYS
06.2006 - 11.2008

Classroom Teacher

Harris County High School
01.2000 - 06.2006

Bachelor of Science - Secondary English Education

Columbus State University

No Degree - General Studies

University of Georgia

Awards

  • TSYS Circle of Excellence, March 2023
  • TSYS Passion for Performance, December 2009
  • TSYS Passion for TeamWork, June 2008

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