Katherine Botello
Tuscola,TX
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
8
8
years of professional experience
Work History
Radiology Assistant
I-Vascular Center of Abilene
Abilene, TX
11.2025 - 05.2026
- Assisted radiologists in preparing and positioning patients for imaging procedures.
- Maintained and sanitized imaging equipment to ensure compliance with safety standards.
- Monitored patient vital signs during procedures, ensuring safety and comfort throughout processes.
- Streamlined workflow and increased efficiency by maintaining organized records of patient data, exam results, and radiologic images.
Medical Assistant
Hendricks Medical Center
Abilene, TX
11.2023 - 05.2025
- Educated patients on treatment plans and medication usage to improve health literacy.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Medical Assistant
Shannon Medical Center
San Angelo, TX
12.2021 - 11.2023
- Assisted physicians in patient examinations and procedures, ensuring comfort and safety.
- Managed patient scheduling and follow-up appointments to enhance clinic efficiency.
- Administered vaccinations and injections under physician supervision, adhering to safety protocols.
- Collected and processed lab specimens, maintaining accuracy in test results.
- Streamlined office workflows by implementing electronic health record systems for better data management.
Senior Customer Advocate
Blue Cross And Blue Shield
San Angelo, TX
06.2018 - 12.2021
- Handled difficult customer situations with grace and professionalism, consistently meeting first-call resolution metrics.
- Provided exceptional customer service to high-volume customer base, resolving issues, answering inquiries and providing product information.
- Developed and maintained strong customer relationships by promptly addressing and resolving customer concerns.
- Listened to customers in actively to assess issues and provide accurate information.
- Documented customer concerns and inquiry resolutions in internal computer system.
Education
Associate of Arts -
Howard College
San Angelo, TXAssociate of Arts -
The University of Texas At San Antonio
San Antonio, TXAssociate of Arts -
Northwest Vista College
San Antonio, TXSkills
- Patient Intakes
- Insurance Authorizations
- Patient Safety
- HIPAA compliance
- Medical terminology knowledge
- Vital signs monitoring
- Direct patient care
- Clinical documentation
- CPR
- Specimens collection and processing
- Medical procedures
- Fluent in Spanish and English
Timeline
Radiology Assistant
I-Vascular Center of Abilene
11.2025 - 05.2026
Medical Assistant
Hendricks Medical Center
11.2023 - 05.2025
Medical Assistant
Shannon Medical Center
12.2021 - 11.2023
Senior Customer Advocate
Blue Cross And Blue Shield
06.2018 - 12.2021
Associate of Arts -
Howard College
Associate of Arts -
The University of Texas At San Antonio
Associate of Arts -
Northwest Vista College