Katherine Boyte
Louisville,KY
Overview
11
11
years of professional experience
2
2
year of post-secondary education
Work History
Receiving Clerck/pit Operator
GXO
01.2017 - Current
- Provided essential support in challenging situations to uphold operational efficiency.
- Demonstrated adaptability amidst changing priorities or unexpected disruptions, ensuring continued progress toward organizational objectives.
- Ensured accurate inventory tracking by maintaining organized records of materials and supplies.
- Collaborated with cross-functional teams to facilitate seamless project execution from start to finish.
- Acted as a liaison between management and ground-level workers, fostering open communication channels for greater workplace cohesion.
- Maintained a clean and safe working environment through consistent housekeeping practices.
- Utilized strategic planning skills to coordinate daily tasks efficiently while maintaining high-quality standards.
- Managed workload effectively under tight deadlines, leading to consistently meeting or exceeding production targets.
- Complied with all regulatory requirements, minimizing company risk exposure and potential fines.
- Operated heavy machinery proficiently, resulting in faster loading and unloading times.
- Increased productivity through effective communication and collaboration with team members.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
- Performed routine maintenance on vehicles or auxiliary equipment by recharging batteries, lubricating parts and refueling.
- Drove equipment from one site to another to deliver tools and complete jobs.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Weighed materials or products to record weight or other production data on tags or labels.
- Reviewed daily production schedules to inform effective prioritization and delegation of tasks.
- Generated production data to complete necessary paperwork by accurately measuring and weighing materials.
- Used equipment such as [Type] and [Type] to process excess materials and support recycling efforts.
- Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
- Assisted in training new employees on best practices for pit operations, improving overall staff competency levels.
Customer Service Cashier
Maplehurst golf course
02.2014 - 07.2017
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Ensure golf cart functions properly
- Sales
- Occasionally doing groundskeeping responsibilities
- Use of tractor
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Ensured cleanliness and organization of checkout area, contributing to positive shopping environment.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Resolved customer complaints, leading to noticeable improvement in customer satisfaction ratings.
- Trained new cashiers, enhancing team efficiency and accuracy in transactions.
- Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
- Collaborated with team members to maintain smooth operations during peak hours.
- Developed and managed relationships with customers to increase customer loyalty.
- Enhanced store security by identifying and reporting suspicious activities.
- Addressed customer inquiries with detailed product knowledge, increasing sales through informed recommendations.
- Implemented customer feedback system, leading to actionable insights for store improvement.
- Handled cash with high accuracy and took care to check bills for fraud.
- Utilized point-of-sale systems efficiently, ensuring accurate pricing and swift transaction processing.
- Demonstrated versatility by cross-training in various departments throughout the store when required.
- Managed cash drawer and financial transactions to maintain accurate store accounts.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Utilized POS system to handle customer cash and credit card transactions.
- Promoted store loyalty programs to customers to enhance engagement and repeat business.
- Upheld strict adherence to store policies and regulations, minimizing potential financial discrepancies.
- Assisted customers in locating products, improving overall shopping efficiency and satisfaction.
- Monitored inventory at checkout, ensuring high-demand items were always in stock.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Answered product questions using knowledge of sales and store promotions.
- Learned duties for various positions and provided backup at key times.
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Redeemed coupons to discount purchases.
- Met customer service goals and exceeded customer expectations.
- Enhanced customer experience by providing prompt and accurate transactions.
- Operated cash register to record transactions accurately and efficiently.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Counted money in drawers at beginning and end of each shift.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Quote
Don't talk about it, be about it.
Can't never could.
Unknown
Education
Associates Degree - Science
Jctcs
Louisville, KY 08.2001 - 01.2003
Certification
- Forklift Certification
Timeline
Receiving Clerck/pit Operator
GXO
01.2017 - Current
Customer Service Cashier
Maplehurst golf course
02.2014 - 07.2017
Associates Degree - Science
Jctcs
08.2001 - 01.2003