Overview
Work History
Quote
Education
Certification
Timeline
Volunteer

Katherine Boyte

Louisville,KY

Overview

11
11
years of professional experience
2
2
year of post-secondary education

Work History

Receiving Clerck/pit Operator

GXO
01.2017 - Current
  • Provided essential support in challenging situations to uphold operational efficiency.
  • Demonstrated adaptability amidst changing priorities or unexpected disruptions, ensuring continued progress toward organizational objectives.
  • Ensured accurate inventory tracking by maintaining organized records of materials and supplies.
  • Collaborated with cross-functional teams to facilitate seamless project execution from start to finish.
  • Acted as a liaison between management and ground-level workers, fostering open communication channels for greater workplace cohesion.
  • Maintained a clean and safe working environment through consistent housekeeping practices.
  • Utilized strategic planning skills to coordinate daily tasks efficiently while maintaining high-quality standards.
  • Managed workload effectively under tight deadlines, leading to consistently meeting or exceeding production targets.
  • Complied with all regulatory requirements, minimizing company risk exposure and potential fines.
  • Operated heavy machinery proficiently, resulting in faster loading and unloading times.
  • Increased productivity through effective communication and collaboration with team members.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Complied with company and OSHA safety rules and regulations.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
  • Performed routine maintenance on vehicles or auxiliary equipment by recharging batteries, lubricating parts and refueling.
  • Drove equipment from one site to another to deliver tools and complete jobs.
  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Weighed materials or products to record weight or other production data on tags or labels.
  • Reviewed daily production schedules to inform effective prioritization and delegation of tasks.
  • Generated production data to complete necessary paperwork by accurately measuring and weighing materials.
  • Used equipment such as [Type] and [Type] to process excess materials and support recycling efforts.
  • Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
  • Assisted in training new employees on best practices for pit operations, improving overall staff competency levels.

Customer Service Cashier

Maplehurst golf course
02.2014 - 07.2017
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Ensure golf cart functions properly
  • Sales
  • Occasionally doing groundskeeping responsibilities
  • Use of tractor
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Ensured cleanliness and organization of checkout area, contributing to positive shopping environment.
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Resolved customer complaints, leading to noticeable improvement in customer satisfaction ratings.
  • Trained new cashiers, enhancing team efficiency and accuracy in transactions.
  • Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Collaborated with team members to maintain smooth operations during peak hours.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Enhanced store security by identifying and reporting suspicious activities.
  • Addressed customer inquiries with detailed product knowledge, increasing sales through informed recommendations.
  • Implemented customer feedback system, leading to actionable insights for store improvement.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Utilized point-of-sale systems efficiently, ensuring accurate pricing and swift transaction processing.
  • Demonstrated versatility by cross-training in various departments throughout the store when required.
  • Managed cash drawer and financial transactions to maintain accurate store accounts.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Promoted store loyalty programs to customers to enhance engagement and repeat business.
  • Upheld strict adherence to store policies and regulations, minimizing potential financial discrepancies.
  • Assisted customers in locating products, improving overall shopping efficiency and satisfaction.
  • Monitored inventory at checkout, ensuring high-demand items were always in stock.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Answered product questions using knowledge of sales and store promotions.
  • Learned duties for various positions and provided backup at key times.
  • Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Redeemed coupons to discount purchases.
  • Met customer service goals and exceeded customer expectations.
  • Enhanced customer experience by providing prompt and accurate transactions.
  • Operated cash register to record transactions accurately and efficiently.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Counted money in drawers at beginning and end of each shift.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.

Quote

Don't talk about it, be about it. Can't never could.
Unknown

Education

Associates Degree - Science

Jctcs
Louisville, KY
08.2001 - 01.2003

Certification

  • Forklift Certification

Timeline

Receiving Clerck/pit Operator

GXO
01.2017 - Current

Customer Service Cashier

Maplehurst golf course
02.2014 - 07.2017

Associates Degree - Science

Jctcs
08.2001 - 01.2003

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Katherine Boyte